Maintenance Specialist

Chrysos • Fairbanks, AK

1d • Onsite

About The Position

The Maintenance Specialist provides firsthand technical support to ensure the smooth running of Chrysos PhotonAssay™ equipment. The permanent full-time role is based in Fairbanks, Alaska, and supports installations in Alaska. It involves scheduled maintenance, short-notice breakdown response, remote and on-site technical support, customer training, inventory and documentation management, and contributions to installation, commissioning, reliability, safety, and process improvement. The role may require travel within the US, Canada, and overseas, including to remote mine sites, and may include support during and outside office hours as agreed.

Requirements

• Demonstrated experience maintaining technical equipment.
• Maintain a safety mindset at all times.
• Strong customer service ethos and critical thinking skills.
• Ability and willingness to travel and work within the US, Canada, and overseas, including at remote locations such as mine sites.
• Excellent written and verbal communication skills.
• Valid rights to work in the US.
• Current driver’s licence.

Nice To Haves

• Tertiary qualification in engineering (electrical, electronic, mechanical, or mechatronic) or a closely related technical discipline.
• Familiarity with the mining industry and mine-site operations.
• Customer service and field service experience in the mining or mineral-sector processing industries, or related industries.
• Demonstrated experience in fault finding in electro-mechanical equipment.
• Direct experience in one or more of electrical wiring and safety, power distribution, mechanical maintenance and repairs, basic electronics, metalworking, or engineering drawing and design.
• Experience in product development and the manufacturing sector.
• Familiarity with office productivity software, including MS Office Suite.

Responsibilities

• Maintain and service PhotonAssay™ installations in Alaska.
• Perform scheduled monthly maintenance and respond to breakdowns on short notice to minimise downtime and maximise equipment availability.
• Provide technical support by phone, email, and remote computer login for troubleshooting and performance checks, including liaising with support staff at Chrysos headquarters and its technology partner in China.
• Train customers in the safe operation and maintenance of the equipment.
• Manage spares inventory for each installation site.
• Complete maintenance and spares documentation and provide feedback to customers as required.
• Assist with the development and continual improvement of maintenance and service processes for PhotonAssay™ systems.
• Assist with installation and commissioning of new installations.
• Prepare fault records for statistics and reporting.
• Assist with root cause analysis of faults to improve reliability and safety and prevent incidents that could lead to injury or damage.
• Assist in training new Maintenance Specialists.
• Perform other site duties as delegated by the Maintenance Team Lead.
• Consistently support the development of a strong WHS culture.

Benefits

• Flexibility and wellbeing initiatives to support work-life balance.
• Opportunities to work with groundbreaking equipment transforming the mining industry and reducing its environmental impact.
• Collaboration with industry experts and opportunities for professional growth and development.
• Exciting career prospects and room for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed