Maintenance Specialist

Charities Housing•San Jose, CA

5d•$70,000 - $80,000

About The Position

The Maintenance Specialist reports to the Associate Director of Property Facilities and maintains the preventive maintenance program across Charities Housing’s 35-property portfolio. The role monitors and coordinates third-party maintenance and janitorial contractors at sites without on-site staff and troubleshoots and repairs building systems and equipment. The Specialist maintains preventive maintenance schedules and procedures for HVAC, electrical, plumbing, and mechanical systems; coordinates contractor work; tracks work orders and activities in Yardi; inspects facilities; maintains records and supply inventory; and helps prepare and manage the preventive maintenance budget. The position also responds to facilities requests and emergencies as needed, including occasional evenings and weekends, and attends NSPIRE and stakeholder inspections. This position receives direct supervision from the Associate Director of Property Facilities and may receive direction from higher-level positions. It does not supervise staff. The role requires travel between locations in Santa Clara County and physical work that may include manual labor, lifting, operating equipment, and accessing ladders, roofs, and mechanical rooms.

Requirements

Prior residential maintenance experience and knowledge of electrical, mechanical, plumbing, and HVAC systems.
Minimum five years of facilities maintenance experience, or an equivalent combination of education, training, and experience.
Yardi experience is required.
High school diploma or equivalent.
Valid California driver's license and reliable transportation.
Ability to read and interpret technical manuals and keep accurate records.
Strong organization and prioritization skills, including the ability to multitask across 35 properties and work effectively and professionally in a fast-paced environment.
Proficiency with Microsoft Office/Office 365, including Outlook, Word, and Excel.
Physical ability to perform manual labor, lift heavy objects, and operate equipment.
Ability to climb ladders and access roofs and mechanical rooms.
Ability to travel between locations in Santa Clara County.
Ability to work occasional evenings or weekends to respond to emergencies.

Nice To Haves

Bachelor’s degree.
Experience with affordable housing property.
Bilingual ability.
Relevant certifications such as CAMT, EPA 608, or OSHA 30.

Responsibilities

Maintain the preventive maintenance program for building systems and equipment across all 35 properties, including HVAC, electrical, plumbing, and mechanical systems.
Implement preventive maintenance schedules and procedures to minimize downtime and extend equipment life.
Monitor and coordinate third-party maintenance and janitorial contractors at sites without on-site staff, including scheduling service, checking completed work, and reporting issues to the Associate Director.
Use Yardi to track work orders and preventive maintenance activities and follow up on open items.
Partner with Property Management & Operations to monitor and maintain inventory of spare parts and supplies.
Troubleshoot and diagnose equipment malfunctions and make necessary repairs.
Ensure preventive maintenance work complies with company safety policies and regulations.
Maintain accurate records and documentation of preventive maintenance activities.
Assist with refining and creating property management and facilities procedures.
Conduct regular inspections of equipment and facilities, identify maintenance or repair needs, and report them to the Associate Director.
Attend all required NSPIRE and stakeholder inspections.
Respond to facilities-related requests and emergencies as needed, including occasional evenings and weekends.
Assist with preparation and management of the preventive maintenance budget.
Ensure adherence to OSHA quality standards and health and safety regulations.
Adhere to Fair Housing, Equal Employment, and Equal Housing Opportunity requirements, fair housing laws, and tenant confidentiality guidelines.
Exercise sound judgment and professionalism in interactions with vendors, contractors, residents, and others.

Benefits

Medical, dental, and vision insurance.
Flexible Spending Accounts (FSA).
Basic life, AD&D, and long-term disability insurance.
13–25 days of vacation annually.
80 hours of sick leave annually.
13 paid holidays annually.
401(k) with a discretionary employer match equal to 5% of compensation for eligible employees.
Employee Assistance Program (EAP).
Tuition reimbursement.
Pet insurance.