Maintenance Specialist (HVAC)

Redstone Federal Credit Union•Operations Support Building, FL

About The Position

Serves as a subject matter expert and lead in a facilities maintenance specialty, such as HVAC, plumbing, or electrical. The specialist ensures that systems in their area of expertise remain in working order and coordinates with specialized third-party contractors when needed. The role maintains Credit Union facilities to support sustainability and a safe, secure environment for internal and external members. The position coordinates installation, maintenance, repairs, and preventive maintenance for building systems, equipment, vehicles, and facilities. It responds to maintenance emergencies, works on assigned projects, supports general facilities tasks and event setups, and mentors Maintenance Technicians on trade-specific expertise and safety. The employee must maintain regulatory and policy compliance, deliver professional service, protect confidential information, complete required training, and work scheduled hours punctually. The role requires a high school diploma or GED, a relevant state certification or license in electrical, plumbing, or HVAC, a valid U.S. driver's license, and a DOT health card or the ability to obtain one within 30 days of employment. Three years of relevant commercial building facilities maintenance experience and specialized experience in the area of focus are required. Annual OSHA training is also required for applicable tools, equipment, and procedures. The position involves indoor and outdoor work, potentially including early mornings, evenings, nights, weekends, or holidays. Physical demands include standing, sitting, walking, bending, climbing, repetitive hand use, reaching, and lifting or carrying loads up to and in excess of 100 pounds. The employee may encounter moderate noise, mechanical equipment, fumes or airborne particles, weather conditions, and electrical-shock risks.

Requirements

High school diploma or GED.
Relevant state certification or license in electrical, plumbing, or HVAC.
Valid U.S. driver's license.
Valid DOT health card, or ability to pass a DOT physical and obtain a DOT health card within 30 days of employment.
Three years of relevant commercial building facilities maintenance experience.
Specialized experience in the maintenance area of focus.
Annual OSHA training on specific tools, equipment, and/or procedures, including applicable areas such as forklift operation, Lockout/Tagout, lifting, and slip, trip, and fall safety.
Ability to apply customer-service practices to meet quality standards and achieve member satisfaction.
Ability to demonstrate proper lifting and safety techniques and safe driving practices.
Ability to guide problem resolution using knowledge and experience within areas of responsibility.
Professional communication skills, clear information delivery, active listening, and tact and diplomacy in sensitive or confidential situations.
Correct English usage, including spelling, grammar, and punctuation.
Ability to operate computers, business software, and standard office equipment.
Ability to understand and follow written and oral instructions.
Ability to prioritize and manage time effectively.
Ability to meet physical demands including standing, sitting, walking, bending, climbing, reaching, repetitive hand use, and lifting or carrying loads up to and in excess of 100 pounds.
Ability to work in indoor and outdoor environments and potentially early mornings, evenings, nights, weekends, or holidays.

Nice To Haves

Commercial Driver's License (CDL).
An equivalent combination of education and experience may be considered.

Responsibilities

Coordinate installation, maintenance, and repair of building systems and equipment within the area of specialty, such as HVAC, plumbing, or electrical.
Perform and coordinate preventive maintenance to keep facilities, Credit Union vehicles, equipment, and management systems operating effectively and safely.
Coordinate with the Building Systems Specialist to establish and follow preventive maintenance plans.
Work on assigned projects and make appropriate decisions based on work experience.
Respond to maintenance emergencies, resolve problems, and communicate maintenance and repair status.
Perform general facilities projects, including changing bulbs, installing water closets and hot water heaters, replacing water lines, and unclogging drain lines.
Assist with the breakdown, rebuilding, delivery, relocation, and removal of furniture and other items throughout the Credit Union.
Assist the Community Relations department with timely event setup.
Mentor Maintenance Technicians in trade-specific expertise, safety, and security.
Maintain knowledge of and comply with regulatory requirements, OSHA requirements, and Credit Union policies and procedures.
Develop teamwork and collaborative relationships within the Credit Union.
Maintain a professional image and demeanor, demonstrate Credit Union RISE Values, and adhere to the Code of Ethics.
Provide friendly, caring service to internal and external members.
Follow applicable State, Federal, and NCUA rules and regulations and Credit Union policies and procedures.
Follow physical and online security procedures and maintain strict confidentiality of member information.
Complete required regulatory and compliance training and maintain required knowledge of Credit Union products and services.
Work scheduled hours and maintain punctuality.
Perform other related duties as assigned or requested.