Maintenance Shop Supervisor

Pilatus Aircraft USA • Westminster, MD

13d • Onsite

About The Position

Pilatus Aircraft USA Ltd. is seeking a Maintenance Shop Supervisor to support maintenance operations in Westminster, Maryland. The position oversees daily aircraft maintenance activities across multiple teams, leads maintenance personnel, and coordinates operational priorities in a fast-paced service environment.

The supervisor is responsible for maintenance planning, scheduling, shop load management, resource allocation, regulatory and procedural compliance, documentation review, operational performance, and maintenance quality. The role also supports workforce planning, training, employee development, performance management, workplace safety, and process improvement. When Crew Chief or AOG staffing gaps occur, the supervisor may support operations with hands-on maintenance activities as required. Occasional travel may be required.

Requirements

• High school diploma or GED.
• FAA Airframe and Powerplant (A&P) certificate.
• Strong knowledge of FAA regulations, aircraft maintenance practices, and aircraft systems, including airframes, engines, hydraulics, and electrical systems.
• Proficiency with technical manuals, maintenance documentation, specialized test equipment, and Microsoft Office applications.
• Strong leadership, organizational, communication, and problem-solving skills in a fast-paced operational environment.
• High attention to detail, commitment to safety and quality, and ability to support multiple operational priorities and staffing needs as required.
• Occasional travel may be required.

Nice To Haves

• Inspection Authorization (IA) is strongly preferred.
• Minimum 10 years of aircraft maintenance experience, including 2 years in a lead or supervisory role, is described as ideal.
• Military aircraft maintenance experience is accepted.

Responsibilities

• Oversee daily aircraft maintenance operations, including planning, scheduling, shop load management, and resource allocation.
• Lead, mentor, and support Aircraft Maintenance Crew Chiefs and Technicians across multiple maintenance teams.
• Ensure compliance with FAA regulations, Certified Repair Station requirements, and approved maintenance procedures.
• Review and approve maintenance records, work orders, and operational documentation for accuracy and completeness.
• Monitor operational performance, maintenance quality, workflow efficiency, and corrective action initiatives.
• Coordinate among technicians, leadership, and support teams to maintain alignment, resolve issues, and ensure operational continuity.
• Support workforce planning, training, employee development, and performance management activities.
• Support maintenance operations during Crew Chief or AOG staffing gaps, including hands-on maintenance activities as required.
• Oversee tools, equipment, facilities, and workplace safety standards.
• Identify and implement process improvements to support operational efficiency and maintenance performance.

Benefits

• 11 paid holidays per year.
• 15 days of paid vacation to start, increasing to 20 days after 5 years with Pilatus.
• 6 days of paid sick/personal time to start.
• 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage.
• Monthly health savings account (HSA) contributions totaling $2,250 annually for single coverage and $3,000 for family coverage.
• 401(k) retirement plan with matching up to 6%.
• Life and long-term disability insurance premiums paid in full.
• Annual tuition assistance available after the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED