Shop Supervisor

Midwest Valve Services, LLC • Minooka, IL

3d • $40 - $45

About The Position

Midwest Valve Services, a Novaspect company, is hiring a Shop Supervisor to join its fast-paced, customer-oriented team. Reporting to the Shop Manager, the Shop Supervisor provides technical expertise and leads and develops technician teams while ensuring shop safety, quality, and continuous improvement. In collaboration with the Shop Manager, this role is responsible for technician performance and training, assigning and scheduling work according to technicians’ proficiency, and meeting department production goals and customer needs. The supervisor is also expected to exemplify and promote Novaspect Identity.

The role oversees daily shop work, technician development, performance management, department metrics, documentation, quality control, safety, and shop maintenance. It also performs repair work, supports sales and customer inquiries, coordinates operational changes, approves timecards and expenses, contributes to staffing and onboarding, and assigns technicians for after-hours schedules while remaining available for on-call or emergency needs. Repair work has a target billable time of 30%.

This position requires at least five years of industrial maintenance experience or related experience and a high school diploma. Prior people supervision or team lead experience and knowledge of machining and welding processes for valve repair are preferred. The role involves physical work in an industrial shop, including lifting, using hand tools, working at heights, and exposure to noise, moving equipment, and high or cold temperatures. The hourly pay range is $40–$45, with eligibility for overtime.

Requirements

• At least 5 years of industrial maintenance experience or related experience.
• High school diploma.
• High computer application literacy, including Microsoft Office Suite, and ability to learn internal business systems.
• Ability to lift up to 50 pounds.
• Ability to grasp and manipulate small objects and tools.
• Ability to work with hand tools.
• Ability to work at heights.
• Ability to stoop, crawl, and crouch while working on equipment on hands and knees.
• Ability to work on your feet for 8 hours per day.
• Ability to work in a loud industrial environment and around industrial equipment with exposed moving parts.
• Ability to climb stairs, up to 20 flights per day, and climb a 20-foot ladder.
• Ability to drive an average of 3–4 hours in a day and up to 8 hours as needed, although that is not typical.
• Ability to work in high- and cold-temperature environments for extended hours.

Nice To Haves

• At least 3 years of people supervision or team lead experience.
• Knowledge of machining and welding processes for valve repair.

Responsibilities

• Promote Novaspect Identity and a culture of quality workmanship; drive engagement through toolbox talks, one-on-one meetings, and availability for questions.
• Conduct performance reviews, monitor job performance, recognize strong performance, and address and document performance concerns in coordination with the Shop Manager and HR.
• Execute technician training plans with Training and L&D Specialists, schedule appropriate training, and use career progression frameworks and timelines to develop direct reports.
• Assign technicians according to scheduling needs and skill requirements; communicate with field technicians and ensure resource availability, work-scope responsibility, and pre-job briefs.
• Monitor shop production, completed units, schedules, deadlines and turnaround times, actual hours against quoted hours, and job packets; work with the Shop Manager on strategies to improve performance.
• Ensure company business system tools are used throughout the shop and incorporated into daily work processes.
• Ensure repair documentation meets customer and company requirements.
• Inspect completed work and ensure adherence to QA programs.
• Maintain a safe, clean, and organized department; support equipment maintenance and safety inspections.
• Ensure adherence to safety guidelines and timely completion of team safety training.
• Identify workflow and productivity improvements and additional labor or special-tool requirements; make recommendations to the Shop Manager.
• Review repair options and select appropriate repair methods and tooling.
• Perform repair work in accordance with quality and safety standards, with a target billable time of 30%.
• Provide information for sales and customer inquiries and help resolve issues with the Shop Manager as needed.
• Communicate out-of-scope work or change-order requirements identified during repairs to the Shop Manager and Repair Coordinator in a timely manner, and follow through on process adjustments so technicians are aligned.
• Approve timecards, time-off requests, and individual expenses.
• Recommend staffing needs to the Shop Manager and participate in recruiting and onboarding.
• Assign technicians to after-hours schedules and be available for on-call or emergency needs.

Benefits

• Paid time off starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST).
• 401(k) with a 4% company match.
• Employee Stock Ownership Plan (ESOP).
• Health and wellness benefits.
• Student debt and tuition reimbursement.
• Eligible for overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED