Maintenance Service Tech

RichSmith Management•Jonesboro, AR
•Onsite

About The Position

Sunset Estates of Jonesboro is seeking a motivated Apartment Service Technician to join its maintenance team in Jonesboro, Arkansas. The role supports a positive living experience for residents through responsive service, dependable repairs, and care for the community. The employer describes a supportive team environment and opportunities for career advancement. The technician performs routine and preventive maintenance, responds to resident service requests, prepares vacant apartments for incoming residents, and helps maintain buildings, equipment, grounds, and common areas. The role also includes troubleshooting plumbing, electrical, HVAC, appliance, and carpentry issues; assisting with pool operations and maintenance where applicable; maintaining a clean and safe maintenance shop; and participating in a 24-hour emergency on-call rotation.

Requirements

  • At least 1 year of multifamily maintenance experience, emphasizing repairs, maintenance, and customer service.
  • General knowledge of plumbing, electrical systems, appliance repair, carpentry, and HVAC systems.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Availability to participate in an on-call rotation.

Nice To Haves

  • HVAC or EPA certification.
  • Experience with pool operation and maintenance.

Responsibilities

  • Perform daily maintenance and repairs throughout the community.
  • Complete resident service requests promptly and professionally.
  • Prepare vacant apartments for new residents, including make-ready repairs.
  • Perform preventive maintenance on apartments, buildings, and equipment.
  • Maintain the appearance of the community, including grounds and common areas.
  • Assist with pool operation and maintenance, where applicable.
  • Troubleshoot and repair plumbing, electrical, HVAC, appliance, and carpentry issues.
  • Maintain a clean, organized, and safe maintenance shop.
  • Participate in the community’s 24-hour emergency on-call rotation.
  • Provide outstanding customer service when interacting with residents and team members.
  • Perform additional duties as assigned.

Benefits

  • Medical benefits beginning on the first of the month following 30 days of employment.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Account (FSA) or Health Savings Account (HSA).
  • 401(k) retirement plan.
  • Paid time off.
  • Paid holidays.
  • Career advancement opportunities.
  • Supportive team environment.
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