Maintenance Service Manager

Paragon Properties, LLC.•Clinton Township, MI

2d•$0 - $32•Onsite

About The Position

We’re on the hunt for a hands-on, experienced Maintenance Service Manager who is passionate about mentoring a team and delivering exceptional customer service. If you thrive in a fast-paced environment, lead by example, and know how to bring out the best in your team through coaching and support, we want to hear from you! You'll play a key role in creating a positive, service-oriented culture—where team development and resident satisfaction go hand in hand. Ready to guide a hardworking, fun-loving maintenance crew to success?

Requirements

4+ years of general maintenance experience and at least 2+ year(s) in a multi-family, industrial or institutional work order environment.
1+ years supervisory experience
High school diploma or equivalent, college-level/trade school (strongly preferred)
Valid driver’s license recommended
Must have reliable transportation.
Ability to read blueprints and diagrams
Familiarity with Company policies and procedures
Computer proficiency, including MS Office: Word, Excel, and Outlook
Superior knowledge of Fair Housing regulations
Basic hand tools
EPA, CPO certification required.
HVAC, electrical, plumbing, appliance, pool, rough carpentry, drywall hands on experience required
Excellent verbal and written communication skills
Ability to handle multiple tasks in a face paced environment and adapt to changing assignments and priorities
Basic math skills
Exceptional customer service skills
Reliable and dependable attendance at the work site

Nice To Haves

YARDI experience (preferred)
Ability to troubleshoot and repair HVAC equipment, plumbing systems, electrical systems, all major appliances, pool and spa equipment and other community systems. (preferred)

Responsibilities

Track progress and prepare apartment units for occupancy
Effectively handles maintenance service requests to the highest level of quality standards
Ensure the physical integrity and curb appeal of the communities we serve; reporting any potential liabilities or proposed property improvements
Schedule and coordinate preventative maintenance inspections; maintain thorough and accurate logs
Ensure maintenance work orders are prioritized and assigned to technicians while managing completion time and ensuring expectations/standards.
Schedule vendors and inspect quality of work
Monitor and/or control maintenance inventory and supplies; place supply orders and manage purchases to budget
Contract administration to include: determining scope of project, obtaining/evaluating competitive bids and confirm work met contract expectations
Perform move out inspections of vacant homes/units, determine property damages
Communicating job expectations, setting goals, coaching, counseling and disciplining staff, enforcing company policy and procedures

Benefits

Affordable medical, dental and optical insurance with a minimal waiting period for enrollment
Company paid life and disability insurance
Guaranteed Full-Time 40 hour per week schedule
Paid time off, 9 paid holidays and paid volunteer hours
401(k) program with an employer contribution
Maintenance after-hours on call bonus program
Quarterly property performance bonus program
Tool kit (after completion of new hire training)
Training and certification program with numerous opportunities for advancement
Uniforms provided
Employee Recognition Program
Rent Discount