Maintenance Service Manager
About The Position
NORESCO, an OPTERRA Company, helps customers modernize aging building systems and upgrade energy and water infrastructure. It implements energy efficiency, distributed generation, energy storage, and renewable energy solutions to improve operational efficiency and resilience. The Maintenance Service Manager coordinates maintenance, repair, and replacement (MR&R) activities for a central utility plant and campus-wide distribution systems and controls that provide heating hot water and chilled water to a university campus. The role also oversees MR&R for a photovoltaic system and associated electrical distribution elements. As the primary onsite leader, the manager oversees subcontractors and vendors, ensures work is performed safely and effectively, and coordinates with the customer to support campus operations, reliability, and performance objectives. The position is fully onsite at CSU Fresno in Fresno, California, during first-shift hours Monday through Friday. Off-hours coordination may be required for outages or critical work.
Requirements
- High school diploma or GED.
- At least 5 years of experience in central plant operations, operations and maintenance, facilities management, and controls systems.
- At least 2 years of experience managing subcontractors and vendors in an industrial or campus environment.
- Ability to pass federal and state background checks and drug screening.
- Valid driver's license with an acceptable driving record.
- Ability to frequently lift up to 50 pounds and perform physically demanding tasks.
- Ability to work under minimal supervision.
- Must live within commuting distance and be able to work fully onsite at CSU Fresno in Fresno, California.
Nice To Haves
- Bachelor's degree in Engineering, Facilities Management, or a related field, or equivalent experience.
- Strong understanding of chilled water and heating hot water systems.
- Ability to coordinate work in an active, mission-critical environment.
- Strong communication and customer-facing skills.
- Experience in higher education or campus utility systems.
- Familiarity with building automation systems (BAS) platforms.
- Familiarity with electrical distribution systems, including switchgear and transformers.
- Background in mechanical systems, including chillers, boilers, and hydronic systems.
- OSHA training or safety certifications.
- Leadership and accountability.
- Contractor management and coordination.
- Operational planning and prioritization.
- Customer relationship management.
- Problem-solving in complex systems.
Responsibilities
- Serve as the primary point of contact for all MR&R activities within the scope of work.
- Coordinate daily, weekly, and long-term maintenance activities with the customer.
- Align maintenance activities with campus priorities, outage planning, and operational constraints.
- Lead site meetings and planning sessions.
- Assist with annual budgeting for MR&R activities and spare parts.
- Manage subcontractors performing maintenance, repair, and replacement work.
- Develop scopes of work, review proposals, and support procurement processes.
- Track contractor performance, safety compliance, and schedule adherence.
- Ensure work quality and maintain proper supporting documentation.
- Plan and oversee preventive and corrective maintenance programs.
- Prepare and submit monthly and annual plans.
- Prioritize and manage the backlog of maintenance and repair activities.
- Coordinate major equipment repairs and replacement efforts.
- Ensure reliability of central plant equipment and distribution systems.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
