About The Position

Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Representative you’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you’ll approach every task with devotion and pride. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Requirements

  • At least one year of maintenance or repair work experience
  • A high school diploma or related vocational training
  • Familiarity with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom
  • Working knowledge of basic plumbing, electrics and preventative maintenance procedures
  • Fitness: ability to be on your feet most of the day, and to bend and kneel a lot
  • Compliance: meet local laws on food handling and serving alcohol, be above the minimum age required and fluent in the local language
  • Great communication skills, warm, welcoming and easy to talk to

Nice To Haves

  • CPO certification – if the hotel has a pool, a Certified Pool Operator license

Responsibilities

  • Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you’ll keep our hotels looking great and working well.
  • Organize supplies and make sure equipment is ready for the next day
  • Live up to high safety standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment
  • Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool
  • Always keep an eye out for improvements – follow the preventative maintenance calendar and keep everything working and efficient at all times
  • Be a friendly face and helping hand to our guests
  • Keep your supervisor or duty manager in the loop and tell them about any low running supplies
  • Look smart and approachable in your uniform
  • Be ready to take on extra duties as and when the team needs you

Benefits

  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Insurance
  • 401k
  • Many other benefits to eligible employees
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