Maintenance Program Manager

Aligned Data Centers

1d • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Maintenance Program Manager - Glendale, AZ Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to drive and operate some of the industry’s leading and most innovative infrastructure solutions? At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success! Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are a company dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability. We realize not only is providing a comprehensive benefits package important, but we also provide a generous 401k match with immediate vesting, free membership to Gympass which provides our employees a rich health and wellness benefit and competitive time off plan. Giving back and having fun is important to our team whether it be serving our communities or employee and customer events. Our Aligned DNA is what makes us unique and successful! As part of our exciting growth, we are currently searching for a Maintenance Program Manager. Responsible for managing and controlling the preventative, predictive maintenance of plant machinery, mechanical, electrical and instrumentation equipment. Working alongside the Facility Managers, the Maintenance Program Manager coordinates day-to-day operations of Aligned Data Center properties to a high standard of operability & sustainability. Oversee all building systems and critical facilities equipment and other support equipment associated with data center environments including building management systems, fire/life safety, plumbing, mechanical and electrical systems, and equipment to support 100% uptime and customer success.

Requirements

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products, and services.; Continually works to improve supervisory skills.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in the timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Responsibilities

• Coordinate with Facility Manager(s) and Site Director(s) to schedule maintenance and project work.
• Develop and manage the preventative maintenance calendar for the facility(s).
• Generate, distribute, and oversee all notifications for preventative maintenance, contracted maintenances, and general maintenances.
• Foster partnerships via routine communication with customers and vendors.
• Establish and enforce contracts to support the MEP infrastructure and validate contractual agreements are being followed.
• Coordinates the scheduling, development and supports preventive maintenance, contracted maintenance, and general maintenance.
• Review Vendor reports and inspection records to identify faulty equipment.
• Providing the necessary documents to the FM/Dir.
• Facilitate coordination of all mechanical/electrical operations, maintenance, and energy management programs for a critical facilities environment.
• Facilitate and manage new assets from internal projects for Operations in conjunction with Service Delivery.
• Ensure conformance with all change control development, approvals, and execution.
• Review and approve change requests, MOPs, SOPs, and EOPs submitted by vendors for all Preventative Maintenance, then pass on to FM for final approval.
• Assist with the reviewing and approving of internal change requests, MOPs, SOPs, and EOPs for Maintenance purposes.
• Alongside the FM, evaluate, assign, and monitor the maintenance efforts of in-house PMs and contractor PMs.
• Continuous evaluation of all building systems to ensure efficient operations.
• Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.
• MPM will assist in client-based audits and internal audits for the facility(s).
• Preparing all necessary documentation and scheduling with onsite staff.
• Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility(s).
• Assist with ensuring compliance with applicable codes, requisitions, government agencies and directives as relates to building operations.
• Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.
• Assist in developing, managing, and forecasting electrical and mechanical capacity for the facility(s).
• Leads the company culture via mentoring of operations personnel in career and personal development.
• Primary technical resource for building specifics in all facility & operational facets.
• Thorough understanding of deployed Aligned product & infrastructure.
• Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.
• Perform other duties necessary to accomplish objectives.

Benefits

• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Retirement Savings: 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed