Maintenance Porter - Driving

Metropolis Technologies•Garfield Heights, OH
•Onsite

About The Position

The Maintenance Porter performs facility maintenance, cleaning, and customer service duties at a parking facility. The position works with minimum supervision to complete maintenance and housekeeping checklists, monitor facility conditions and equipment, report repair needs and safety concerns, and assist customers. Duties may also include equipment service and covering other operational roles, such as cashier or attendant, when needed.

Requirements

  • High school diploma or a combination of experience and education.
  • Valid state-issued driver's license with a current address and an acceptable driving record; must maintain the license.
  • Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to work with minimum supervision.
  • Ability to speak clearly, listen, ask for clarification, respond to questions, and communicate in writing.
  • Ability to read, write, and interpret English and respond to common customer inquiries or complaints.
  • Positive customer-service attitude and ability to respond to service requests.
  • Adaptability to changes, delays, and unexpected events; sound judgment and professionalism under pressure.
  • Ability to use hands and fingers, communicate with customers and coworkers, and stand or walk for long periods, up to eight hours.
  • Ability to reach, climb, balance, stoop, kneel, crouch, twist, turn, stretch, and bend frequently.
  • Ability to regularly lift and move 50 pounds or more and move relatively quickly.
  • Ability to work with dust, chemicals, and other possible irritants and in extreme weather conditions, including rain, snow, cold, and heat.
  • Ability to meet the location's shift availability needs; third shift and/or weekends may be required when applicable.

Nice To Haves

  • Previous experience is preferred, though not required for all positions.
  • Facility maintenance, electrical, or painting experience or skills training may be required depending on the assignment and facility.

Responsibilities

  • Complete maintenance and cleaning tasks listed in checklists or assigned by the facility manager or supervisor, removing dirt, dust, litter, and debris with appropriate hand tools.
  • Walk the garage daily to identify and correct maintenance problems.
  • Sweep and clean garage entrances, exits, stairwells, rails, booth, office, restrooms, and other facility areas.
  • Empty trash cans in the garage, booth, and office.
  • Paint facility surfaces as directed and maintain their neat appearance.
  • Replace burned-out bulbs and apply oil absorbent to oil spills.
  • Submit requests for repairs or maintenance.
  • Check safety items, including ensuring gate-arm clearance bars are secure.
  • Inspect ticket spitters and gates daily for operation, ticket supply, clock accuracy, and general appearance.
  • Provide ticket and gate-counter records to the manager.
  • Maintain an inventory of janitorial supplies and a garage or lot sweep sheet.
  • Operate automatic sweepers, scrubbers, outdoor equipment, and other electrical tools as applicable.
  • Remove snow from designated areas and entrance or exit ramps using shovels, snow blowers, or other light-duty equipment.
  • Report suspected company-policy violations, safety hazards, and unusual occurrences to the facility manager promptly.
  • Apply the company's customer-satisfaction practices and assist customers in the facility or as directed.
  • Resolve customer complaints independently or with a supervisor's assistance.
  • Learn facility operations and cover other duties, including cashier or attendant work, as needed.
  • Maintain a neat appearance and wear the complete uniform before and during scheduled shifts.
  • Perform other duties as assigned.
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