Maintenance Plumber

Housing Works • New York, NY

7d • $29 - $33 • Onsite

About The Position

The Maintenance Plumber performs routine plumbing maintenance, repairs, and preventive services across assigned facilities to help ensure safe, reliable, and code-compliant plumbing systems. The role supports preventive maintenance programs, identifies system risks or recurring issues, and recommends repairs, replacements, or upgrades. Work requiring permits, system modifications, or regulated activities is coordinated with a Licensed Master Plumber (LMP) in accordance with New York City regulations.

The Maintenance Plumber completes open work orders promptly, follows up on previous repairs, and assists with preparing materials for Construction & Engineering Team projects and events. The role includes weekly meetings with the direct supervisor to review and close out repairs, plan and prepare for upcoming work, discuss open items, order supplies, and submit receipts. The position supports multiple facilities and may require travel between boroughs, flexible scheduling for after-hours emergencies, and coordination with vendors.

The position also involves providing customer service to Housing Works staff, working collaboratively across departments, communicating professionally, and participating in advocacy and direct actions to address homelessness and HIV/AIDS. Remote work is generally not available, except in extenuating circumstances.

Requirements

• At least 3–5 years of plumbing maintenance experience.
• Valid New York State driver’s license.
• Completion of an apprenticeship or equivalent experience.
• Good organizational, interpersonal, verbal, and written communication skills.
• Ability to think critically, exercise good judgment, and work independently and collaboratively with minimal daily supervision in a fast-paced environment.
• Proficiency with computer software, including Microsoft Office (Word, Excel, and PowerPoint).
• Strong communication and organizational skills; attention to detail and accuracy, especially with numbers.
• Customer service experience and ability to work under pressure.
• Self-motivation, self-direction, assertiveness, and strong time management.
• Ability to solve problems with staff, take direction, and function as part of a team.
• Ability to pull, push, hammer, drill, cut, carry, climb ladders, and lift items up to 100 pounds with assistance.

Nice To Haves

• High school diploma or GED.
• Trade certifications.
• Experience in institutional or healthcare facilities.
• Journeyman plumber experience.
• OSHA 10 or 30 certification.
• Experience with and demonstrated commitment to working with low-income and marginalized communities and individuals with chronic medical and/or behavioral health conditions.

Responsibilities

• Inspect, maintain, and repair plumbing fixtures, including sinks, toilets, faucets, valves, drains, and traps.
• Diagnose and resolve leaks, clogs, pressure issues, and fixture malfunctions.
• Conduct scheduled plumbing preventive maintenance and identify system risks or recurring issues.
• Respond to plumbing emergencies and mitigate water damage.
• Coordinate permit-requiring work with a contracted Licensed Master Plumber.
• Coordinate with and assist external vendors, ensuring work is completed safely and to standard.
• Document completed work in the maintenance management system.
• Follow OSHA and organizational safety protocols.
• Support multiple facilities by traveling between boroughs.
• Provide flexible scheduling for after-hours emergencies.
• Recommend repairs, replacements, or upgrades to improve system reliability.
• Track parts and materials, maintain adequate stock of basic plumbing supplies, and coordinate timely ordering and replenishment with supervisors.
• Complete open work orders in a timely manner and follow up on previous repairs.
• Assist with preparing materials for Construction & Engineering Team projects and events.
• Meet weekly with the direct supervisor to review repairs, plan upcoming work, discuss open items, order supplies, and submit receipts.
• Provide excellent customer service to Housing Works staff and build effective relationships with other departments.
• Communicate professionally and work collaboratively with teammates and other staff.
• Participate in advocacy and direct actions to address homelessness and HIV/AIDS.

Benefits

• Choice of three comprehensive healthcare plans, with Housing Works covering most of the plan cost and employee contributions based on salary.
• PTO accrual begins immediately, with up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed