Maintenance Planner/Scheduler

HelloFresh • Aurora, IL

10d

About The Position

The MRE Planner/Scheduler is a critical role within HelloFresh’s maintenance organization and associated brands. The position reviews work requests, evaluates scope, allocates resources, and coordinates schedules with impacted teams to help avoid costly downtime and business interruptions while optimizing labor and material resources. It also maintains accurate asset metadata and develops robust job plans to support data integrity. The role works closely with site, regional, and organizational maintenance leadership. The scheduled shift is Monday through Friday, 6:00 a.m. to 2:30 p.m.

Requirements

• At least 5 years of progressive experience in a maintenance environment, preferably in planning and scheduling.
• High school diploma or equivalent education or experience.
• Experience with material handling equipment systems and a basic understanding of installation, operation, and general maintenance best practices.
• Proficient or advanced knowledge of CMMS systems; FMX and/or Fiix preferred.
• Proficiency with standard office administrative software for documents, spreadsheets, and presentations, such as Microsoft Office or Google Workspace.
• Ability to review data for accuracy, anomalies, and trends and discuss findings with maintenance leadership.
• Excellent verbal and written communication skills.
• Ability to read and understand drawings, schematics, and diagrams.
• Ability to multitask when needed.
• High level of integrity and ethics, with excellent follow-through.
• Ability to work in cold environments.

Nice To Haves

• Planning and scheduling experience in a maintenance environment.
• Experience with FMX and/or Fiix CMMS systems.

Responsibilities

• Forecast preventive maintenance work and balance daily workload based on available labor and materials.
• Review incoming maintenance requests and evaluate their criticality, scope, and required resources, with technician or management input as needed.
• Assess equipment and request scope, and document job requirements in clear, concise, descriptive job plans.
• Evaluate safety hazards and personal protective equipment requirements for maintenance staff and building associates.
• Estimate required labor, materials, and tools, confirm availability before scheduling, and gather relevant documentation such as drawings and manuals for job packages.
• Coordinate with technicians or site maintenance management when assistance is needed.
• Work with the site inventory specialist or site leadership to ensure parts are kitted and booked against the correct work request before scheduling.
• Coordinate schedules with site operations and maintenance leadership, communicate plans to impacted parties, and manage schedule adjustments with them.
• Review and regularly report work backlog to management to support timely completion of work requests and predictive and preventive maintenance tasks.
• Review downtime data and potential warranty issues, escalating possible issues to site maintenance leadership and the inventory specialist when appropriate.
• Audit equipment records and metadata by comparing equipment lines with CMMS equipment lists and verifying asset identification and location.
• Create or enroll new equipment in the CMMS and ensure its metadata is complete.
• Collaborate with site maintenance leaders and technicians to improve planning processes and job plans.
• Share best practices and experiences with other planner/schedulers in the network and help educate one another.
• Perform related duties as requested, including training new MRE staff, assisting Business Operations leaders with CMMS use, and supporting new-building launches.

Benefits

• Competitive hourly rate.
• 401(k) company match that vests immediately upon participation.
• Generous paid time off and additional sick leave.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
• Up to 85% discount on HelloFresh meal-plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
• Access to employee resource groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED