Maintenance Planner/Scheduler

HelloFresh • Irving, TX

11d

About The Position

The Maintenance Planner/Scheduler is responsible for reviewing maintenance work requests, evaluating scope, allocating resources, and coordinating schedules to avoid costly downtime and interruptions while optimizing labor and materials. The role maintains accurate asset metadata and develops robust job plans, working closely with site, regional, and organizational maintenance leadership to support smooth operations. The position is Monday through Friday, 8:00 a.m. to 4:30 p.m., and requires working in cold environments.

Requirements

• At least 5 years of progressive experience in a maintenance environment, preferably in planning and scheduling.
• High school diploma or equivalent education or experience.
• Experience with material handling equipment systems and a basic understanding of installation, operation, and general maintenance best practices.
• Proficient or advanced knowledge of CMMS systems; FMX and/or Fiix preferred.
• Proficiency with standard office software for documents, spreadsheets, and presentations, such as Microsoft Office or Google Workspace.
• Ability to review data for accuracy, anomalies, and trends and discuss findings with maintenance leadership.
• Excellent verbal and written communication skills.
• Ability to read and understand drawings, schematics, and diagrams.
• Ability to multitask when needed.
• High level of integrity and ethics, with excellent follow-through.
• Ability to work in cold environments.

Nice To Haves

• Experience with maintenance planning and scheduling.
• Knowledge of FMX and/or Fiix CMMS systems.

Responsibilities

• Forecast preventive maintenance work and balance daily workloads based on available labor and material resources.
• Review incoming maintenance requests and evaluate criticality, scope, and required resources, consulting site technicians or management as needed.
• Assess equipment and request scope and create clear, concise job plans describing requirements for effective completion.
• Evaluate safety hazards and personal protective equipment requirements to protect maintenance staff and building associates.
• Estimate required labor, materials, and tools; confirm availability; and gather relevant documentation such as drawings and manuals for job packages.
• Coordinate with site inventory specialists or leadership to ensure parts are kitted and booked against the proper work request before scheduling.
• Communicate and coordinate schedules with site operations and maintenance leadership, keeping affected parties informed and working with them on schedule adjustments.
• Review and report work backlog to management to support timely completion of work requests and predictive and preventive maintenance tasks.
• Review downtime data and identify potential warranty issues, escalating them to site maintenance leadership and inventory specialists as appropriate.
• Audit equipment records and metadata by checking equipment lines against CMMS lists to verify asset identification and location.
• Create or enroll new equipment in the CMMS and ensure metadata is complete.
• Work with site maintenance leaders and technicians to improve planning processes and job plans.
• Collaborate with other planner schedulers across the network to share best practices, experiences, and knowledge.
• Perform related duties as requested, including training new MRE staff, assisting Business Operations leaders with CMMS use, and supporting new-building launches.

Benefits

• 401K company match that vests immediately upon participation.
• Generous PTO and additional sick leave.
• Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
• Up to 85% discount on HelloFresh meal plan subscriptions, including HelloFresh, Green Chef, EveryPlate, and Factor_.
• Access to employee resource groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED