Maintenance Person

Hyatt Place Chicago South•Chicago, IL

About The Position

The Maintenance Person supports high-quality guest satisfaction and teamwork by safely and efficiently maintaining the hotel property. The role performs preventive maintenance and repairs on mechanical, electrical, kitchen, and laundry equipment, as well as building systems and facilities. The position responds to maintenance requests and emergencies, conducts inspections, documents maintenance activities, and helps maintain guest rooms, public areas, and back-of-house facilities. It may also assist with renovations, remodeling, and equipment upgrades. Starting pay is $18.50 per hour.

Requirements

  • At least 1 year of general building maintenance experience or equivalent experience in a trade profession.
  • Solid experience repairing mechanical, electrical, kitchen, and laundry equipment.
  • General carpentry skills.
  • Knowledge of and ability to use basic hand and power tools.
  • Ability to provide high-level customer service and communicate effectively with guests and team members.
  • Ability to follow instructions, learn quickly, pay attention to detail, and maintain composure under pressure.

Nice To Haves

  • Vocational school certificate preferred.

Responsibilities

  • Perform preventive maintenance on building systems, equipment, and machinery to minimize downtime and support optimal performance.
  • Diagnose and troubleshoot mechanical, electrical, plumbing, and HVAC systems, and carry out effective repairs.
  • Respond to maintenance requests from guests, staff, and management, prioritizing work according to urgency and operational impact.
  • Inspect and test building systems, including fire alarms, emergency lighting, elevators, and generators, for safety and regulatory compliance.
  • Record inspection findings, maintenance activities, and equipment performance.
  • Respond to emergencies such as power outages and plumbing leaks, taking appropriate steps to reduce risks and operational disruption.
  • Coordinate with other departments and external contractors on emergency repairs and guest safety and satisfaction.
  • Perform general repairs and maintenance in guest rooms, public areas, and back-of-house facilities.
  • Assist with renovations, remodeling projects, and equipment upgrades.
  • Comply with health, safety, and environmental regulations and company maintenance policies and procedures.
  • Maintain documentation of maintenance activities, including work orders, equipment manuals, and safety inspections.

Benefits

  • Employer contributes up to 80% toward individual health plans.
  • Affordable dental and vision insurance.
  • Flexible spending account (FSA) and health savings account (HSA) options.
  • 401(k) plan with discretionary yearly match.
  • Paid group term life insurance for select positions.
  • Short-term disability with shared 50% cost.
  • Option to purchase additional employee-paid life insurance.
  • Robust paid time off plan.
  • Seven paid holidays.
  • Earned wage access program.
  • Employee Assistance Program (EAP).
  • Sober support network and recovery-friendly workplace.
  • Employee hotel travel discounts.
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