Maintenance Operator

ISS•Milpitas, CA

1d•Onsite

About The Position

Responsible for the Operation, Replacement, Repair, and Maintenance of general building-related infrastructure. Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise. Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns. Ensure preventive maintenance inspections are completed, and necessary repairs are always made. Ensures that the work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications. Oversees contractors, routine, and preventive maintenance work to ensure work is performed appropriately and in a safe manner. Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders. The Facility Technician requires an Apprentice/Generalist Craftsman skillset.

Requirements

HS Diploma or greater
Minimum of two (2) years of experience in facility maintenance
Experience with the customer line of business
Experience with customer building type(s)
Apprentice/Generalist level craftsman in facility maintenance
Reads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams
Experience & proven ability to install/demo/setup/repair general building infrastructure, e.g., paint/patch, flooring, windows, doors, hardware,
Experience & proven ability to safely secure hydronic and electrical systems for maintenance
Experience & proven ability to Braze/Solder copper pipe, thread black pipe
Basic carpentry skills
Knowledge of the operation of building auxiliary systems i.e., fire-life safety, stand-by emergency generators
Familiarity of general building systems i.e., vertical lift equipment, overhead doors
Ability to write, execute written and oral instructions, and perform arithmetic calculations
Strong knowledge of safe work practices and procedures typical for maintenance operations
Ability to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasks
Safely and skillfully use all types of related hand and power tools
Ability to read, write, and communicate in English required
Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
Presents self in a professional manner: neat appearance and grooming
Great communication skills are needed to interact with customers and tenants accordingly
Able to produce a quality work product in a prompt, safe, and efficient manner
Ability to work without supervision and appropriately with multiple deadlines
Maintain a good attendance record, including notification in the event of tardiness and absence
For internal candidates, they must constantly receive a “meets expectations” job performance review
Must be able to physically perform all operations and maintenance on site
Must be physically able to wear the required PPE while executing work
Must be able to lift heavy objects (up to 70 lbs.), climb ladders, work on feet for long periods, work in the cold, heat, noisy, and confined space environments
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Nice To Haves

Understanding and able to troubleshoot office building emergency and fire systems
Understanding and able to troubleshoot and maintain central plant systems and supporting equipment
Able to operate, monitor, adjust, and maintain Building Automation Systems (BAS)
Able to troubleshoot/maintain/repair plumbing, Mechanical, and minor electrical components/systems
Able to read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams
Works and participates well as a team member
Communicate well with others; clearly write and speak to clients, superiors, coworkers
Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
Presents self in a professional manner: neat appearance and grooming
Great communication skills are needed to interact with customers and tenants accordingly
Able to produce a quality work product in a prompt, safe, and efficient manner
Ability to work without supervision and appropriately with multiple deadlines
Maintain a good attendance record, including notification in the event of tardiness and absence
For internal candidates, they must constantly receive a “meets expectations” job performance review

Responsibilities

Operation, Replacement, Repair, and Maintenance of general building-related infrastructure.
Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns.
Ensure preventive maintenance inspections are completed, and necessary repairs are always made.
Ensures that the work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications.
Oversees contractors, routine, and preventive maintenance work to ensure work is performed appropriately and in a safe manner.
Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders.
Troubleshoot office building emergency and fire systems.
Troubleshoot and maintain central plant systems and supporting equipment.
Operate, monitor, adjust, and maintain Building Automation Systems (BAS).
Troubleshoot/maintain/repair plumbing, Mechanical, and minor electrical components/systems.
Read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps, and/or Electrical Diagrams.
Produce a quality work product in a prompt, safe, and efficient manner.
Works and participates well as a team member.
Communicate well with others; clearly write and speak to clients, superiors, coworkers.
Maintain a good attendance record, including notification in the event of tardiness and absence.
Performs TS operation, installation, replacement, repair, and maintenance of TS-related mechanical, electrical, plumbing, and life safety systems.
Perform/Direct TS Preventive Maintenance Work orders from the PM Calendar.
Works closely with the “Manager” to optimize the Preventive Maintenance Program.
Responds to trouble calls; works closely with Operations to ensure efficient operations; maintains records, logs, and files as required.
Perform scheduled rounds and readings on plant systems/assets.
Ensures services/maintenance are executed according to established standards.
Identify deficiencies through regular and thorough inspection of facility infrastructure.
Repair restroom fixtures, sweat/braze copper pipe, and thread black pipe.
Drain & “safe off” systems to facilitate repairs.
Perform minor carpentry tasks, replace ceiling tiles, repair, or replace door hardware, locks, panic bars etc.
Perform minor electrical tasks to include bulb and ballast replacement.
Inspect mechanical, electrical systems, trace electrical circuits, operate switchgear, record inspections, and write reports to Supervisors.
Assists other Mechanics, Electricians, and Operators with major repairs and maintenance of facility equipment.
Ensures regulatory compliance associated with in-scope TS services.
Operates support equipment, including forklifts, cranes, pay loaders, and moving vehicles.
Maintains tools and orders supplies as required for installation and repairs.
Complies with departmental policy for safe storage, usage, and disposal of hazardous materials.
Follows safety practices and utilizes protective clothing and equipment as required by OSHA. Know the whereabouts of all emergency equipment (i.e., fire extinguishers, eyewash, and shower stations, first aid supplies, breathing apparatus, etc.).
Safely use hand tools, power tools, and test instruments to maintain, troubleshoot, and repair various types of equipment.
Supports customer satisfaction processes by ensuring customers are informed about the status of their request in a timely and accurate manner.
Maintains operation and maintenance manuals for all equipment. Record all tests, scans, and inspections as directed.
Maintains all tests, logs, and manuals in an efficiently organized manner.
Ensures accurate and timely documentation.
Follows good housekeeping standards.
Perform any additional duties on an “as-required” basis where such duties are within the scope of contractual obligations.
Operate, Monitor, Adjust, and Maintain facility assets/systems and associated Control Systems.
Maintain CMMS system records, logbooks, and required documentation.
Oversee work performed by outside contractors.
Requisition necessary materials to complete required repairs.
Perform applicable administrative duties…Payroll, HR, training, etc.