Maintenance Operator

Harvard University • Cambridge, MA

6d • Onsite

About The Position

Facilities Maintenance Operations (FMO), a department of Harvard University's Campus Services, provides building maintenance and other labor-based services to Harvard schools and departments. The Maintenance Operator responds to building infrastructure maintenance requests, with an emphasis on HVAC systems, and provides customer support throughout maintenance and operations work. The role may work independently or as part of a multi-trade team under the guidance of an Area Supervisor and/or Working Foreperson.

The position is based at Harvard-designated locations in the River Area in Cambridge, Massachusetts, and is fully on-site. It is designated as Critical Operations Personnel and requires on-site support during emergency situations as determined by management. The schedule is 40 hours per week, including evening, overnight, and weekend shifts. The operator must wear appropriate safety equipment and a uniform, and maintain a professional image.

Requirements

• Five years of related experience in the maintenance and operation of complex building system infrastructure.
• Experience installing, operating, troubleshooting, maintaining, and repairing commercial building heating and cooling systems.
• Current State HVAC license or equivalent.
• Valid driver's license.
• Experience and knowledge making scheduling and setpoint adjustments in the Siemens system.
• Basic proficiency and understanding of Windows-based software applications.
• Proficiency with electronic mail, MS Office, and related desktop and handheld devices and applications.
• Observe and comply with standard safety codes and practices, and perform work according to recognized trade and University standards.
• Ability to read and interpret detailed plans, specifications, operating manuals, and other written materials associated with the trade.
• Ability to communicate effectively with peers and customers.
• Familiarity with smartphone technology and willingness to expand skills using handheld devices.
• Supply a complete set of hand tools.
• Ability to lift at least 50 pounds and transport piping and equipment weighing more than 200 pounds with others.
• Ability to push and pull heavy loads, stoop and bend for extended periods, work on hands and knees or in other awkward positions, and routinely walk between buildings while carrying tools and equipment.
• Ability to work alone, climb multiple sets of stairs, and work on ladders, staging, and lifts.

Responsibilities

• Provide initial response, triage, stabilization, and/or repair for building infrastructure maintenance requests, especially HVAC systems.
• Inspect, adjust, modify, and repair boilers, heating and cooling systems, and auxiliary equipment.
• Interpret mechanical plans and prints and update them as necessary.
• Monitor, query, and report on building systems managed by DDC technology, and initiate follow-up actions as required.
• Provide responsive customer support during building maintenance and operations work.
• Advise customers on maintenance solutions and follow up on work progress and status.
• Perform other core trade skills and related duties as required.
• Work independently or as part of a multi-trade team under the guidance of an Area Supervisor and/or Working Foreperson.
• Wear and use appropriate safety clothing and equipment, and wear the required uniform properly.

Benefits

• Generous paid time off, including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities, including tuition assistance and reimbursement
• Commuter benefits, discounts, and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed