Maintenance Operator

ISS•Wellington, FL

About The Position

The Maintenance Operator is responsible for operating, replacing, repairing, and maintaining general building infrastructure and related mechanical, electrical, plumbing, and life-safety systems. The role responds to service calls and emergencies, completes preventive maintenance and inspections, performs repairs, and helps ensure that facilities are clean, safe, and that managed utilities meet delivery specifications. The position requires an apprentice/generalist facility-maintenance skillset and may involve overseeing third-party vendors at the assigned location. The Maintenance Operator works independently or under the direction of local, regional, or country-level managers, depending on the location and scope of work. The role collaborates with facility operations teams, tenants, utility-system users, and other stakeholders; maintains equipment records and documentation; and supports customer satisfaction by communicating request status promptly and accurately. This full-time position pays $22 per hour. Work hours may include afternoons, evenings, weekends, and holidays. Work is performed primarily in central plant spaces, mechanical and electrical rooms, rooftops, and occasionally common office areas. The role involves periodic exposure to noise, heat, and cold, as well as some confined-space work and physically demanding maintenance tasks.

Requirements

High school diploma or greater.
At least two years of experience in facility maintenance.
Experience with the customer line of business and the customer's building type or types.
Apprentice/generalist-level facility-maintenance craftsman skillset.
Ability to read and interpret Piping & Instrument Drawings (P&IDs), floor plans, site maps, and/or electrical diagrams.
Experience and proven ability to install, demolish, set up, and repair general building infrastructure, including paint and patch work, flooring, windows, doors, and hardware.
Experience and proven ability to safely secure hydronic and electrical systems for maintenance.
Experience and proven ability to braze or solder copper pipe and thread black pipe.
Basic carpentry skills.
Knowledge of building auxiliary systems, including fire-life safety systems and standby emergency generators.
Familiarity with general building systems, including vertical lift equipment and overhead doors.
Ability to write, follow written and oral instructions, and perform arithmetic calculations.
Strong knowledge of safe work practices and procedures typical of maintenance operations.
Ability to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasks.
Ability to safely and skillfully use related hand tools, power tools, and test instruments.
Ability to read, write, and communicate in English.
Ability to work well as a team member, communicate clearly with clients, supervisors, and coworkers, and work without supervision while managing multiple deadlines.
Good organization, disciplined work habits, professional presentation, and a reliable attendance record, including notification of tardiness or absence.
For internal candidates, a consistent “meets expectations” job performance review.

Responsibilities

Operate, install, replace, repair, and maintain building-related mechanical, electrical, plumbing, life-safety, utility, and control systems.
Perform and direct preventive maintenance work orders according to the PM calendar, and work with the manager to optimize the preventive maintenance program.
Respond to service calls and system breakdowns, take immediate action in emergencies, and coordinate with Operations to support efficient facility operations.
Perform scheduled rounds and readings on plant systems and assets, inspect infrastructure, identify deficiencies, and ensure services and maintenance meet established standards.
Repair restroom fixtures; braze or solder copper pipe; thread black pipe; drain and safely isolate systems for maintenance.
Perform minor carpentry and building repairs, including replacing ceiling tiles and repairing or replacing door hardware, locks, and panic bars.
Perform minor electrical tasks, including bulb and ballast replacement; inspect systems, trace circuits, operate switchgear, record inspections, and prepare reports.
Assist other mechanics, electricians, and operators with major facility-equipment repairs and maintenance.
Operate, monitor, adjust, and maintain facility assets, building automation systems, and associated control systems.
Maintain CMMS records, logbooks, operation and maintenance manuals, inspection records, test records, and other required documentation.
Oversee third-party technical-services vendors and contractor work at assigned locations.
Maintain tools, requisition supplies and materials, and safely store, use, and dispose of hazardous materials.
Operate support equipment, including forklifts, cranes, pay loaders, and moving vehicles.
Follow OSHA-related safety practices and use required protective clothing and equipment; know the locations of emergency equipment.
Keep work areas clean and follow good housekeeping standards.
Communicate with ISS and customer facility operations teams, tenants, utility-system end users, and business-unit stakeholders.
Inform customers about the status of their requests in a timely and accurate manner.
Perform applicable administrative duties, including payroll, HR, and training tasks, and other duties within the scope of contractual obligations.