About The Position

The Maintenance Operations Technical Representative’s (MOTR) primary duties are to identify and correct repetitive or AOG maintenance problems, plan and direct efforts of maintenance personnel in repairing aircraft. Enhance both operational and economical performance capabilities of the aircraft fleet. Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. We foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers. Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Requirements

  • High School Diploma or GED equivalent.
  • Four-year college degree or equivalent work experience.
  • Must hold a valid Airframe and Powerplant mechanic certificate.
  • Ability to work in a fast-paced environment handling multiple tasks with a high degree of attention to detail.
  • Solid interpersonal and teaching skills.
  • Proficient at reading diagrams and schematics.
  • Knowledge of airline operations.
  • Reliable, self-motivated with a positive attitude, and very customer service oriented.
  • Ability to travel internationally and passport is required within 3 months of hire.
  • Occasional travel to stations for repair and assist with repairs as needed.
  • Ability to work nights, weekends, holidays, as necessary.
  • Must possess valid driver’s license and if position requires use of company vehicle(s), must be insurable under company insurance coverage.
  • Good written and verbal communications skills. Must be able to communicate action plans for mechanics to understand, as well as communicate well to senior management.

Nice To Haves

  • Passport expenses are paid for by the employee.

Responsibilities

  • Provides direction and training to technicians for troubleshooting.
  • Develop and build on advanced troubleshooting procedures and tooling to repair repeat aircraft malfunctions.
  • Manages the repetitive discrepancy program and Oil watch programs outlined in the GMM.
  • Improve reliability and provide technical support to planning, MC and technicians throughout the system.
  • Troubleshoot aircraft, avionics and power plant discrepancies with emphasis on preventing items from becoming repetitive and provide guidelines for corrective action.
  • Recommend long-term maintenance strategy to improve reliability.
  • Initiate interaction with appropriate systems engineer and vendor representatives to resolve fleet wide repetitive problems.
  • Analyze and interpret engine performance data and flight data recorder data.
  • Reduce number of out of service aircraft, reduce flight delays/cancellations, ODI’s and RD’s.
  • Review and evaluate new test equipment.
  • Coordinate with manufacturers/vendors/OAL users and Endeavor Air personnel.
  • Correct repetitive or AOG maintenance problems, plan and direct efforts of maintenance personnel in repairing aircraft.
  • Ensure compliance with regulatory agencies.
  • Requires contact with staff and business relationships with management including the FAA.
  • Other duties as assigned by the Manager Maintenance Control.

Benefits

  • Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) with Company Match starting on Day 1
  • Operational Performance Rewards (OPR) Program
  • Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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