Maintenance Operations Support Team Supervisor - Division 1

State of North Carolina•Division Office Chowan, NC

1d•$70,627 - $137,724

About The Position

The Maintenance Operations Support Team Supervisor manages Division One’s Maintenance Operations Support Team (MOST), a unit of engineers and engineering technicians that supplements Division maintenance operations. The unit plans and compiles contract documents, coordinates resurfacing and pavement preservation projects with County Maintenance Engineers and Project Development staff, administers on-call and fully operated rental contracts, conducts drainage surveys, and provides supplemental support during snow and ice events, hurricanes, and other natural disasters. The supervisor manages development of the HMIP with County and Division Maintenance staff to optimize route and treatment selection and maximize contract resurfacing and pavement preservation allocations. The role supports development, execution, and tracking of RMIP; prepares cost estimates; coordinates contracting activities; and coordinates emergency response efforts with field staff. The supervisor also communicates with municipalities and other local governments about maintenance and construction activities. The position handles human resources tasks for the MOST unit, including training, hiring, disciplinary actions, equipment and incident packages, FMLA, and workers’ compensation. The supervisor ensures unit operations are conducted safely and meet OSHA and other recommended safety standards. Work may involve emergencies, nights, weekends, steep and uneven terrain, high traffic volumes, and extreme temperatures or weather. Safety-toe footwear is required, and the selected candidate must be legally able to operate a motor vehicle.

Requirements

Bachelor’s degree in an applicable field of engineering from an appropriately accredited institution and two years of progressively responsible experience, or an equivalent combination of education and experience.
Working knowledge of roadway maintenance and construction practices.
Ability to plan work tasks to accomplish unit goals within budget constraints.
Knowledge of the Department’s purchasing guidelines.
Knowledge of MMS, SAP, Microsoft Word, Microsoft Excel, and ArcGIS.
Effective verbal and written communication skills.
Ability to communicate with local officials, contractors, and the general public to address concerns within the Department’s right of way.
General knowledge of General Statutes, Administrative Code, and other laws and regulations affecting unit operations.
Ability to review invoices for accurate accounting of work performed.
General knowledge of the Department of Transportation as an organization and how to use resources from other units.
Ability to traverse steep and uneven terrain and work around high volumes of traffic and extreme temperatures or weather conditions.
Safety-toe footwear is required.
Must be legally able to operate a motor vehicle.

Nice To Haves

Experience using professional engineering skills and knowledge to troubleshoot and solve highway maintenance problems.
Experience tracking cost expenditures in various account systems on multiple large projects.
Customer service experience resolving problems that involve explaining engineering concepts to various customer groups.
Experience making recommendations and decisions for simple or complex projects.
Computer experience, including office software and drafting software.
Registration as a professional engineer by the North Carolina Board of Examiners for Engineers and Surveyors may be required.

Responsibilities

Manage the Maintenance Operations Support Team for Division One.
Plan and compile contract documents and coordinate resurfacing and pavement preservation projects with County Maintenance Engineers and Project Development staff.
Administer on-call and fully operated rental contracts used for maintenance and construction operations.
Conduct drainage surveys for County and Bridge Maintenance units and provide supplemental support to County Maintenance Engineers during snow and ice events, hurricanes, and other natural disasters.
Manage HMIP development in coordination with County and Division Maintenance staff, including route and treatment selection for contract resurfacing and pavement preservation allocations.
Support development, execution, and tracking of RMIP for other maintenance units.
Compile cost estimates and coordinate contracting activities to meet Division goals.
Coordinate snow, ice, and hurricane response efforts with field staff.
Communicate with municipalities and other local governments before, during, and after maintenance and construction activities.
Perform human resources tasks for the MOST unit, including training, hiring, disciplinary actions, equipment and incident packages, FMLA, and workers’ compensation.
Ensure unit operations are conducted safely and meet OSHA and other recommended safety standards.
Plan work to accomplish unit goals while meeting budget constraints and review invoices for accurate accounting of work performed.