Maintenance Operations Supervisor

Marriott Vacations Worldwide•Palm Desert, CA

About The Position

The Maintenance Operations Supervisor supervises Engineering staff to ensure excellent owner and guest service and facility maintenance. The role installs and maintains tools, appliances, and equipment; performs preventive maintenance; recommends equipment replacement; calibrates controls, gauges, and meters; identifies, locates, and operates shut-off valves; and orders, marks, and stocks parts and supplies. The supervisor maintains inventory and purchase-order logs, inspects tools and equipment, enters and locates work-related information using computers, and operates a power lift. The position completes life-safety checklist activities, including fire-pump and generator run tests, inspects fire sprinkler valves and alarm systems, assists in developing disaster-response protocols, and responds to owner and guest repair requests. It also assists management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. The role requires following safety and security procedures, reporting maintenance issues and hazards, maintaining professional conduct and appearance, communicating clearly, building positive working relationships, and meeting quality standards. Physical activities include bending, twisting, reaching, lifting, carrying, pushing, pulling, climbing stairs, ramps, or ladders, and manipulating objects. The supervisor may perform other reasonable duties as requested or assigned. A flexible schedule, including evenings, weekends, and holidays, is required.

Requirements

Attention to customer service and a professional, pleasant personality.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to assist with moving, lifting, carrying, and placing objects weighing more than 100 pounds.
Ability to reach overhead and below the knees and bend, twist, pull, and stoop.
Ability to move up and down stairs, service ramps, and/or ladders and manipulate objects of varying sizes and weights.
Ability to visually inspect tools, equipment, or machines.

Responsibilities

Supervise Engineering staff to ensure excellent owner and guest service and facility maintenance.
Install, maintain, and perform preventive maintenance on tools, appliances, and equipment; recommend replacements.
Calibrate controls, gauges, and meters; identify, locate, and operate shut-off valves.
Order, mark, and stock parts and supplies; maintain inventory and purchase-order logs.
Inspect tools, equipment, and machines; enter and locate work-related information using computers; operate a power lift.
Complete life-safety checklist activities, including fire-pump and generator run tests; inspect fire sprinkler valves and alarm systems.
Assist in developing disaster-response protocols.
Respond to owner and guest repair requests.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Follow company safety and security policies; report maintenance problems, hazards, accidents, and injuries; complete safety training and certifications.
Maintain a clean and professional uniform and appearance, protect company assets, and maintain confidentiality of proprietary information.
Communicate professionally, maintain positive working relationships, and respond appropriately to employee concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable duties as requested by supervisors and other duties as assigned.
Work a flexible schedule that includes evenings, weekends, and holidays.