Maintenance & Operations Specialist

Austin Telco Federal Credit Union • Austin, TX

2d • $46,000 - $52,000 • Onsite

About The Position

The Maintenance & Operations Specialist supports Administrative Services and Facilities through routine maintenance, courier services, facility upkeep, and operational support across Austin Telco Federal Credit Union. The position is based at 11149 Research Blvd, Austin, TX 78759, and works Monday through Friday from 7:30 a.m. to 4:00 p.m. The salary range is $46,000–$52,000, and the role is classified as non-exempt.

The specialist plans and carries out daily maintenance work, obtains materials and tools as needed, coordinates facility work tickets with branch managers, inspects and cleans buildings and grounds, and oversees contractors performing repairs. The role also documents properties for home equity loans and annual commercial loan inspections.

Courier and operational duties include transporting supplies, forms, loan files, and other materials between the main office and branches; picking up vendor items; maintaining company vehicles; assisting with office moves and supply inventory; and performing light janitorial work. Other related duties may be assigned.

Requirements

• High school diploma or GED.
• At least 1 year of experience performing routine maintenance, repairs, and facility upkeep.
• General troubleshooting and repair skills, including basic knowledge of electrical, plumbing, flooring, drywall, carpentry, and HVAC.
• Ability to safely operate tools, equipment, and company vehicles.
• Good driving record.
• Good credit standing, verified prior to interview.
• Complete an assessment.
• Successfully pass a background check and drug screening upon offer.

Nice To Haves

• Experience in facilities, maintenance, courier services, or administrative support.
• Experience working in a financial institution or multi-location organization.

Responsibilities

• Independently plan the daily work schedule and routine.
• Perform routine maintenance tasks and purchase materials and tools as needed; report major issues to the AVP Administrative Services.
• Assist with facility work tickets and communicate with branch managers to ensure facility needs are met.
• Perform routine cleanup and inspection of buildings and grounds.
• Contact and oversee contractors performing repairs, including plumbing, electrical, and HVAC work.
• Take photos and provide documentation for home equity loans and annual commercial loan inspections.
• Fill supply orders and transport supplies, forms, loan files, and other materials between the main office and branches.
• Pick up items from local vendors and provide courier services throughout the branch network.
• Maintain company vehicles to ensure they are clean, safe, and operating properly.
• Assist departments with moving office equipment, furniture, or supplies.
• Assist with maintaining inventory and distribution of forms and office supplies.
• Perform light janitorial duties as needed.
• Perform other related duties as assigned.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Optional coverage for critical illness, legal support, and more.
• Paid federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones.
• 401(k) with company match and a pension plan.
• Volunteer opportunities and credit union-sponsored events.
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED