Maintenance Operations Manager
About The Position
Veo is seeking a hands-on Maintenance Operations Manager with a bias for execution and excellent customer service to help grow their innovative dockless micro-mobility program. This role is vital to the program's success by ensuring efficient daily warehouse and maintenance operations. The primary responsibility is to ensure the fleet is repaired and ready for deployment at the highest quality possible. Success will be measured by the ability to drive daily ridership, lead a high-performing team, and provide users with exceptional vehicle quality. The ideal candidate is self-directed with a history of thriving and driving success in fast-paced environments. This role reports directly to the Senior Operations Manager.
Requirements
- Bachelor's degree
- At least 3+ years of experience in maintenance/ auto repair, from diagnosis through repair and quality assurance
- At least 1-2 years managing operations in for fleets, warehousing, distribution, delivery, or similar fields.
- Comfortable lifting 60 lbs routinely
- Ownership mindset with a bias for action
- Successful track record prioritizing multiple tasks
- A willingness and ability to work a variety of days and shifts
- Quantitative decision-making skills
- Exceptional communication
- Passion for the overall goals of dockless bike & scooter sharing and sustainable transportation
- Commitment to making your community a better place to live and ride
Responsibilities
- Oversee daily warehouse and maintenance operations
- Perform physical tasks including moving scooters, driving vans, and maintaining scooters
- Set and manage daily routes for hourly associates for maintenance tasks and repair priorities
- Identify gaps in hitting operations metrics and develop solutions to fix them
- Drive timely and accurate submission of fleet health count, weekly operations data updates, and maintenance requests
- Recruit and train local team
- Manage inventory and ensure parts are ordered
Benefits
- Quarterly Performance Bonus
- Equity (Stock Options)
- Unlimited PTO
- Medical, Dental, Vision, Short Term Disability and more!
- 401k with 3% match
- Opportunity to work in a fast-paced technology company
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What This Job Offers
Job Type
Full-time
Career Level
Manager
