Maintenance Mechanic

JLL•New York, NY
•$74,000 - $86,200•Onsite

About The Position

The Maintenance Mechanic provides operational and hands-on maintenance support to the Site Facility Manager, including facilities operations, vendor oversight, equipment and supplies, and occupancy services. The role also develops and maintains client relationships to help achieve expected service levels. It combines operational coordination with practical on-site maintenance and contributes to facility operations and customer satisfaction. The position is on-site in New York, NY, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. After-hours maintenance emergencies may require a response. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

  • High school diploma or GED.
  • 3–5 years of experience in facilities, property management, hospitality, or a related field.
  • Demonstrated experience in building maintenance, troubleshooting, and hands-on facilities work.
  • Understanding of basic technical aspects of property systems, including HVAC, plumbing, lighting, fire protection, and mechanical and electrical systems.
  • Strong customer service, communication, organization, and problem-solving skills, with the ability to work independently with minimal supervision.
  • Ability to manage multiple priorities in a fast-paced environment while adhering strictly to safety procedures and regulatory requirements.
  • Authorization to work in the United States without visa sponsorship.

Nice To Haves

  • Enhanced HVAC and electrical awareness, including troubleshooting skills for minor system diagnostics.
  • Prior experience maintaining refrigeration systems and commercial kitchen or pantry equipment.
  • Hands-on proficiency with door hardware, lock repair, and physical security adjustments.
  • Tech-savvy, with advanced proficiency in CMMS systems and digital facilities management platforms.
  • Proficiency with information technology tools and platforms, including Google Workspace and Microsoft Office.
  • Familiarity with hand and power tools commonly used in building maintenance and handyman work.
  • Experience coordinating site operations in accordance with policies, procedures, and contract scope.
  • A track record of delivering exceptional service quality as reflected by client feedback.
  • Experience supporting landlord relations and managing building access passes.

Responsibilities

  • Support teamwork, cooperation, performance excellence, and personal success through hands-on maintenance and facilities coordination.
  • Conduct daily walkthroughs to ensure the office is clean and organized, and respond to work orders promptly while meeting KPIs and providing excellent customer service.
  • Provide general building repairs and maintenance, including troubleshooting lighting, HVAC, and electrical issues; performing minor plumbing repairs; repairing office furniture systems; and completing general interior maintenance.
  • Perform routine facility inspections, identify mechanical, plumbing, or equipment deficiencies, correct issues when appropriate, and communicate findings and repair needs to engineering teams and specialty vendors.
  • Schedule and manage repairs, maintenance, and client requests; track items through completion; and maintain and update accurate site and service records and documentation.
  • Assist with troubleshooting and basic repairs of kitchen and pantry equipment, including water supply lines, filter replacements, and general equipment upkeep.
  • Support preventive maintenance and participate in maintenance and repair work alongside engineering and vendor teams.
  • Respond to after-hours maintenance emergencies as required.
  • Support the Site Facility Manager with operational activities involving maintenance and operations, finance, vendor oversight, equipment and supplies, and occupancy services.
  • Proactively develop and maintain client relationships to help ensure expected service levels are achieved.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.
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