Maintenance Mechanic

JLL•New York, NY

31d•$74,000 - $86,200•Onsite

About The Position

The Maintenance Mechanic will provide essential support to the Site Facility Manager with operational activities including maintenance and operations, finance, vendor oversight, equipment and supplies, and occupancy services, while proactively developing and maintaining client relationships to ensure that expected service levels are achieved. This role is designed for a mechanic with a strong technical and hands-on aptitude, capable of supporting both operational coordination and practical on-site maintenance activities. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the tools and support to develop your technical expertise while contributing to exceptional facility operations. What sets JLL apart is our culture of collaboration, locally and across the globe, where you'll work alongside talented professionals dedicated to operational excellence and client satisfaction.

Requirements

High school diploma or GED
3-5 years of experience in facilities, property management, hospitality, or related fields
Demonstrated experience in building maintenance, troubleshooting, and hands-on facilities work
Understanding of basic technical aspects of property systems, including HVAC, plumbing, lighting, fire protection systems, and mechanical & electrical systems
Strong customer service, communication, organization, and problem-solving skills with the ability to work independently with minimal supervision
Ability to manage multiple priorities in a fast-paced environment while maintaining strict adherence to safety procedures and regulatory requirements

Nice To Haves

Tech-savvy with advanced proficiency in CMMS systems and digital facilities management platforms
Proficiency in a range of information technology tools and platforms, including Google Workspace and Microsoft Office
Familiarity with a comprehensive range of hand and power tools commonly used in building maintenance and handyman work
Experience coordinating site operations in accordance with policies, procedures, and contract scope
Track record of delivering exceptional quality of service as reflected by client feedback
Experience supporting landlord relations and management of building access passes

Responsibilities

Actively support an environment of teamwork, cooperation, performance excellence, and personal success through hands-on maintenance and facilities coordination
Conduct daily walkthroughs to ensure a clean and organized office, and respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
Provide hands-on facilities support including general building repairs and maintenance such as troubleshooting and assessing lighting, HVAC, and electrical issues, performing minor plumbing repairs, office furniture systems repair, and general interior maintenance
Perform routine facility inspections, identify mechanical, plumbing, or equipment deficiencies, and either correct issues directly when appropriate or clearly communicate findings and repair needs to engineering teams and specialty vendors
Schedule and manage repairs, maintenance, and other client requests, tracking all items to completion while maintaining and updating accurate site and service records and documentation
Assist with troubleshooting and basic repair of kitchen and pantry equipment, including water supply lines, filter replacements, and general equipment upkeep
Support preventive maintenance execution and participate in maintenance and repair efforts alongside engineering and vendor teams, responding to after-hours maintenance emergencies as required