Maintenance Manager

Bozzuto•San Francisco, CA

25d•$90,000 - $91,000

About The Position

The Maintenance Manager leads maintenance operations for a residential property, supporting residents and preserving the building’s value, appearance, safety, and efficient operation. The role includes resolving apartment maintenance issues, overseeing apartment turnovers and preventative maintenance, managing inspections and improvement projects, and maintaining vendor relationships and budget parameters. The manager also hires, trains, develops, and supervises maintenance staff and ensures emergency coverage, including participation in an on-call rotation. The position requires an education in the trades, at least seven years of facilities and/or residential building maintenance experience, and at least three years of supervisory experience. The manager should have advanced HVAC, plumbing, electrical, and appliance repair skills; familiarity with complex mechanical systems and safety requirements; and the ability to perform physical work in varying weather conditions. The role is eligible for additional bonus opportunities. Salary range: $90,000–$91,000 USD.

Requirements

Education in the trades.
At least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience.
Track record of hiring, developing, and retaining high-performing teams.
An HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
Safety mindset and attention to detail.
Builder’s mentality and strong knowledge of the building.
Excellent written and verbal communication skills.
Sharp professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Model Bozzuto’s core values, culture, standards, and expected behaviors.
Hire, develop, and provide on-the-job and classroom education to technicians and community care associates.
Follow up promptly with residents and complete apartment service tickets meticulously.
Resolve HVAC, electrical, plumbing, and appliance repair issues.
Manage apartment make-ready and turnover processes with attention to detail and timeliness.
Execute preventative maintenance programs to preserve building value.
Maintain building appearance and community safety through upkeep, cleanliness, snow removal, and grounds maintenance.
Sustain efficient operation of all property components.
Comply with applicable building, county, and safety codes and standards, and maintain an accident-free operation.
Ensure completion of annual building systems inspections required by the jurisdiction.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.