Maintenance Manager

LightForce Orthodontics•Wilmington, MA

15h•Onsite

About The Position

The Maintenance Manager at LightForce Orthodontics is accountable for the reliability, compliance, and continuous improvement of all maintenance operations across a 24/7 advanced manufacturing facility. This role leads the maintenance team with direct responsibility for hiring, development, performance management, and day-to-day supervision. The Maintenance Manager owns the preventive maintenance program, hazardous waste compliance program, and serves as the primary maintenance point of contact for production, engineering, and R&D teams. This position requires a leader who operates with a high degree of ownership, drives results through people and process, and upholds the documentation and compliance standards that underpin the facility's operational and regulatory posture.

Requirements

2+ years in a managerial or supervisory maintenance role with direct reports, including demonstrated experience in performance management and team development
Deep working knowledge of industrial furnace systems, thermocouples, and high-temperature electrical systems
Proficiency with compressed air systems including distribution, regulation, dryers, and major overhaul procedures
Advanced electrical competency including schematics, 3-phase systems, VFDs, PLCs, and panel-level troubleshooting up to 480V
Strong proficiency in CMMS platforms (MaintainX, Fiix, eMaint, or equivalent), including preventive maintenance creation, work order management, asset history tracking, and maintenance reporting
Ability to read and interpret electrical schematics, mechanical drawings, and P&IDs
Proficiency with Microsoft Office Suite and Google Suite
Ability to stand, walk, and perform physical activity for extended periods in an active manufacturing environment
Ability to lift and carry up to 50 lbs unassisted
Ability to work in varied environmental conditions including heat, noise, and exposure to chemicals or airborne particulates
Ability to work with appropriate training, certification, and PPE
Valid driver's license with a satisfactory driving record

Nice To Haves

Experience working in an industrial manufacturing setting is preferred
Completion of a state-accredited journeyman or technical school program, or equivalent formal training with demonstrated field proficiency is preferred
5+ years of progressive industrial maintenance experience in a manufacturing or precision production environment
Prior experience in a 24/7 continuous-process manufacturing facility is a plus
Experience in an additive manufacturing, medical device, aerospace, or similarly regulated production environment is a plus
Licensed Electrician or equivalent formal electrical certification
Experience with additive manufacturing equipment including laser powder bed fusion or polymer-based 3D printing systems
Lean manufacturing, Six Sigma, or continuous improvement certification or formal training
PLC programming or advanced controls troubleshooting experience (Allen Bradley, Siemens, or equivalent)
Experience with capital project planning, equipment procurement, or factory acceptance testing
Forklift, crane, or aerial lift operator certification

Responsibilities

Directly supervise Maintenance Technicians I, II, and III across all shifts; manage scheduling, coverage, and on-call rotation to ensure 24/7 maintenance support
Conduct regular 1:1 meetings, provide ongoing coaching and performance feedback, and complete formal performance reviews during annual cycles
Hold team members accountable to documentation standards, work order completion quality, and CMMS compliance; address performance gaps through structured corrective action when necessary
Identify skill development needs across the team; coordinate on-the-job training, vendor-led instruction, and external certification opportunities
Triage and prioritize corrective maintenance requests based on production impact and urgency; coordinate resources to minimize equipment downtime
Oversee execution of the preventive maintenance program across all production equipment and facility systems including furnaces, compressed air infrastructure, and instrumentation
Perform and support complex troubleshooting of furnace systems, compressed air systems, electrical systems, and additive manufacturing production equipment
Coordinate daily maintenance rounds; identify, document, and drive resolution of emerging equipment and facility issues before they impact production
Own the hazardous waste compliance program: oversee container labeling, accumulation timelines, and inspection logs
Ensure all maintenance records are maintained in accordance with regulatory requirements; ensure CMMS documentation reflects accurate work history, asset data, and compliance status
Develop, review, and update standard operating procedures and work instructions as process improvements or equipment changes are implemented
Lead root cause analysis for recurring equipment failures; drive corrective actions from initiation through verified closure and document findings in CMMS
Drive 5S and lean manufacturing practices across maintenance areas and production floor touchpoints
Manage contract service providers: enforce SOP compliance, hold vendors accountable to service level expectations, and escalate performance issues to the Operations Manager
Participate in design reviews for new equipment and provide maintainability input during capital project planning