Maintenance Manager

RPM Living•Charlotte, NC
•$34 - $36•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior, exterior, and grounds to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The position is based on site, includes time outdoors and exposure to the elements, and may involve confined spaces, heights, and potentially hazardous areas. A flexible schedule is required, with weekday, night, and weekend hours, including Saturdays and Sundays, as needed. The anticipated pay range is $34–$36 per hour, plus monthly bonuses and a competitive benefits package. The Maintenance Manager supervises and develops maintenance staff, manages budgets, purchasing, invoices, and work orders, and oversees property safety, cleanliness, repairs, and preventative maintenance. The role responds to emergencies, including after-hours emergencies while on call, and ensures compliance with applicable safety requirements and regulations. Physical activities may include walking, standing, climbing, reaching, bending, kneeling, handling tools, and occasionally lifting or carrying items up to 50 pounds. The role requires operating maintenance tools and office equipment. A high school diploma or GED is preferred. Candidates should have two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience. At least one year of supervisory experience and CPO certification are preferred; EPA certification is required. Microsoft Office Suite and project management knowledge are also listed.

Requirements

  • EPA certification is required.
  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience, will be considered.
  • Microsoft Office Suite and project management knowledge.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and via phone or computer, and to detect sounds indicating potential issues.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.
  • A flexible schedule including weekdays, nights, and weekends as needed.
  • Employment is contingent upon successful completion of a background check as required by local, state, and federal requirements.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Valid driver's license; candidates without one may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work order process, and maintain records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects; promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans, be on call for after-hours emergencies, and ensure compliance with OSHA regulations and safety laws.
  • Conduct regular property inspections and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage available for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Monthly bonuses.
  • Competitive benefits package.
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