Maintenance Manager

Kettler Enterprises•Newport News, VA

27d•Onsite

About The Position

KETTLER is hiring a Maintenance Manager in Newport News, Virginia. Under the direction of the Community Manager, the Maintenance Manager oversees the apartment community’s physical operations and curb appeal. The role leads preventive and daily maintenance efforts, maintenance projects and staff, with a focus on excellent service and resident satisfaction and retention. The manager also oversees vendor services, maintenance budgets, safety practices, staffing coverage, and upkeep of the property.

Requirements

At least 4 years of maintenance experience.
At least 2 years of supervisory experience.
Required Universal EPA/CFC Certification.
Expertise in troubleshooting, plumbing, electrical work, carpentry, appliance repairs, VFDs, boilers and chillers, cooling towers, VAV boxes, reading blueprints, and HVAC systems including heat pumps, water source heat pumps, gas/electric furnaces, and water heaters.
Valid driver’s license.
Must live within 30 minutes of the property.
Must take after-hours emergency maintenance calls, including nights and weekends, on a rotational basis.
Must have reliable personal transportation to get to work and respond to on-call emergencies.
Must carry a cell phone as required for on-call maintenance.
Ability to use a computer.
Excellent verbal and written English communication skills.
Ability to walk grounds and apartments, climb property stairs and ladders over 10 feet, lift 60 pounds, and perform other general physical activities.

Responsibilities

Oversee and participate in maintenance projects, including capital improvements.
Coordinate and perform repairs to property grounds, apartments, and building exteriors.
Manage maintenance budgets and related administrative tasks.
Direct property and grounds upkeep, preventive care, and maintenance service efforts.
Maintain accurate records of services performed.
Coordinate contracted services, monitor vendor performance, and ensure compliance with KETTLER guidelines.
Solicit and analyze bids, assess completed work, and track invoices to ensure timely payment.
Conduct monthly and quarterly safety meetings and monitor direct reports’ adherence to safety guidelines.
Maintain peak operating efficiency for all property components.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.
Contribute to staff recruitment and skill-building and learning initiatives.
Oversee the maintenance team while completing related maintenance duties.
Continuously inspect the community, recording and correcting deficiencies.
Order necessary supplies and parts within budget guidelines.
Manage make-ready timelines according to regional guidelines and minimize downtime.
Monitor and minimize maintenance personnel overtime.
Perform maintenance duties in a cost-effective manner.
Maintain a service-oriented environment and professional appearance and attitude.
Coordinate daily meetings with the property manager to provide updates on maintenance projects.
Perform other duties as assigned.