Maintenance Manager

RPM Living•Hobbs, NM
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by safely maintaining the property's exterior and interior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises property and grounds maintenance, guides and develops maintenance staff, manages budgets and purchasing, and oversees work orders and records. The position also handles or oversees repairs to HVAC, electrical, and plumbing systems; implements preventative maintenance; conducts inspections; oversees safety and regulatory compliance; and responds to maintenance emergencies, including after-hours calls. The role is based on site, includes outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification required.
  • Knowledge or experience with Microsoft Office Suite and project management.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds indicating potential issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • A flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Employment is contingent upon successful completion of a background check as required by applicable local, state, and federal law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
  • Oversee the maintenance, cleanliness, and safety of the community, including compliance with fire and safety codes and construction project oversight.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other property systems.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
  • Monthly bonuses and a competitive benefits package.
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