Maintenance Manager

RPM Living • South Lyon, MI

2h • Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by maintaining the property's interior and exterior safely, to RPM standards, and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently.

The Maintenance Manager supervises and develops maintenance staff, oversees property maintenance and grounds, controls maintenance costs, and manages work orders, purchasing, and records. The role also coordinates preventative maintenance, inspections, safety compliance, construction projects, and responses to maintenance emergencies. It is based on site, includes time outdoors and work in potentially hazardous areas, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require. After-hours emergency on-call duties are part of the role.

Requirements

• Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
• EPA certification.
• Microsoft Office Suite and project management skills.
• Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
• Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
• Ability to see for inspections, reading blueprints and schematics, and viewing computer screens.
• Ability to hear and understand verbal communications in person and by phone or computer, and to detect sounds indicating potential issues.
• Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
• Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
• Ability to work on site, outdoors in varying elements, and in confined spaces, at heights, or in potentially hazardous areas.
• Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
• Employment is contingent on successful completion of a background check as required by local, state, and federal law.

Nice To Haves

• High school diploma or GED.
• At least one year of supervisory experience.
• CPO certification.
• Valid driver's license; candidates without one may be provided a liability waiver, as applicable.

Responsibilities

• Supervise and ensure proper maintenance of the property and grounds, safely directing staff and developing Maintenance Technicians.
• Maintain the property's operating budget and obtain competitive bids for supplies and services.
• Process purchase orders and invoices to control costs.
• Review and prioritize work orders, ensure timely completion and resident satisfaction, and manage the work-order process and related computer records.
• Oversee the community's maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects; promptly report employee injuries.
• Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
• Coordinate regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
• Maintain detailed records and provide cost-saving initiatives for review.
• Implement preventative maintenance plans, conduct regular property inspections, and be on call for after-hours emergencies.
• Ensure compliance with OSHA regulations and safety laws and maintain a safe, drug- and alcohol-free workplace.
• Mentor and train maintenance team members to develop their skills and knowledge.

Benefits

• Weekly pay for associates working on site at an apartment community.
• Comprehensive healthcare coverage available to full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Diversity, equity, inclusion, and belonging programs and Employee Resource Groups.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
• Monthly bonuses and a competitive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed