Maintenance Manager

RPM Living•Houston, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property’s net operating income by safely maintaining its exterior and interior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The position is based on site, includes time outdoors and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as business needs require. The Maintenance Manager is also on call for after-hours emergencies. The role supervises maintenance staff, oversees property and grounds upkeep, manages work orders and purchasing, and maintains records and budgets. It includes troubleshooting and repairing building systems, implementing preventative maintenance plans, overseeing safety and compliance, and mentoring and training maintenance team members. Employment is contingent on successfully completing a background check as required by applicable state and federal law. A valid driver’s license is preferred; candidates without one may be provided a liability waiver, as applicable. The anticipated pay range is listed as $XX–$XX per hour, plus monthly bonuses and a competitive benefits package.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as needed.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and view computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and to detect sounds such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • Ability to work on site, outdoors and exposed to the elements, and potentially in confined spaces, at heights, and in hazardous areas.
  • Ability to work a flexible schedule that may include weekdays, nights, and weekends, including Saturdays and Sundays, as needed.
  • Ability to be on call for after-hours emergencies.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver’s license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a highly skilled team of Maintenance Technicians.
  • Maintain the property’s operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
  • Oversee the maintenance, cleanliness, and safety of the community, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair systems such as HVAC, electrical, and plumbing.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to strengthen their skills and knowledge.

Benefits

  • Weekly pay for associates working on site at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
  • Monthly bonuses.
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