Maintenance Manager

RPM Living•Land O' Lakes, FL
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. This position supervises property and grounds maintenance, directs and develops maintenance staff, manages budgets and purchasing, and oversees work orders, inspections, preventative maintenance, safety compliance, and construction projects. The Maintenance Manager troubleshoots and repairs building systems, responds to maintenance emergencies, follows up with residents, keeps detailed records, and identifies cost-saving initiatives. The role is based on site, includes outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends. After-hours emergency on-call duties are required.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead as required.
  • Ability to bend, stoop, or kneel as required.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to conduct inspections, read blueprints and schematics, and view computer screens.
  • Ability to hear and understand communications in person and through phone or computer, and detect sounds indicating potential issues.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with team members or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and other office equipment.
  • Successful completion of a background check as required by local and federal state requirements.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver's license.

Responsibilities

  • Supervise property and grounds maintenance, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work order records in computer software.
  • Oversee the maintenance, cleanliness, and safety of the community, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Monthly bonuses.
  • Competitive benefits package.
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