Maintenance Manager
About The Position
CYM Living is seeking an experienced Maintenance Manager for its south side of Chicago properties. The role leads the maintenance team and oversees maintenance operations, repairs, and technician performance to ensure properties are well-maintained, safe, and compliant with local regulations. The manager coordinates routine and major repairs, preventive maintenance, emergency response, vendors, inventory, and property inspections while supporting tenant satisfaction and company operational goals. The position also involves staff scheduling, hiring, training, performance management, safety enforcement, documentation, and support for building acquisitions and post-construction inspections.
Requirements
- Prior experience in the facilities maintenance field.
- Ability to communicate effectively, both verbally and in writing.
- Ability to take initiative and work as a self-starter.
- Excellent customer service skills.
- Skilled in routine apartment maintenance and administrative tasks and paperwork related to vendors and contractors.
- Ability to provide on-call coverage for emergencies after hours, weekends, and holidays.
- Ability to respond to and remedy maintenance issues in a timely manner.
Responsibilities
- Assign and prioritize daily work orders, monitor work quality, follow up on escalated issues, coordinate major repairs and unit turns with CAPEX, and ensure timely completion and tenant satisfaction.
- Develop and execute preventive maintenance plans and regularly inspect properties for operational efficiency and code compliance.
- Manage after-hours emergency response and on-call scheduling, and monitor communications to ensure urgent issues receive timely responses.
- Schedule and assign staff across properties and projects; oversee time entry, hiring, training, and performance management; and promote safety, cleanliness, and professional development.
- Inspect properties, including utility usage and seasonal upkeep, and ensure snow removal, groundskeeping, and overall site safety.
- Enforce PPE use and safety protocols.
- Manage supply inventory and purchasing; schedule and oversee vendor work; verify accurate invoicing; and maintain documentation for purchases and work orders.
- Ensure properties meet company standards and local building codes, enforce Fair Housing laws and company policies, and collaborate with other departments on operational goals.
- Attend management meetings, report regularly to the Regional Manager, and coordinate across departments to resolve issues and plan projects.
- Secure vacant properties and assist with post-construction inspections, ensuring new buildings meet safety and security standards.
- Respond to and remedy maintenance issues in a timely manner and handle related vendor and contractor paperwork.
Benefits
- Performance-based bonus of up to $12,000.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development opportunities and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
