Maintenance Manager

Comstock • Rockville, MD

13d

About The Position

The Maintenance Manager leads and administers the onsite maintenance team to operate machinery and building systems safely, efficiently, and effectively. The role emphasizes professionalism, resident and ownership satisfaction, and achieving strong equipment uptime. The position travels regularly between multiple communities.

The manager oversees maintenance staff, service delivery, preventive maintenance, property inspections, apartment turnovers, work orders, contractors, renovations, new construction, and capital projects. The role partners with the Property Manager on budgets, forecasts, and financial reviews, and supports annual budget planning and vendor selection. It also ensures the building’s infrastructure is maintained and that safety, regulatory compliance, and required documentation are kept current.

The position requires substantial residential maintenance and facilities operations experience, supervisory experience, building automation systems experience, and broad knowledge of HVAC, electrical, plumbing, and related building systems. The manager must be able to work after hours as needed, including on-call rotation. The stated Maryland compensation range is $80,000–$95,000, with potential eligibility for a discretionary annual incentive program.

Requirements

• High school diploma.
• Current driver’s license.
• EPA Section 608 Universal Certification.
• At least 10 years of residential maintenance experience.
• At least 8 years of building facilities operation experience in a luxury apartment setting.
• At least 5 years of supervisory experience as a senior engineer/technician or equivalent facilities management position.
• Experience with building automation systems.
• Proven experience providing excellent customer service.
• Extensive knowledge of HVAC, electrical, and plumbing systems in multifamily housing and mid- to large-size facility operations.
• Exposure to budgeting and basic accounting.
• Understanding of elevator maintenance, fire sprinkler/alarm systems, and high-rise buildings.
• Computer proficiency and general understanding and use of Microsoft Office, Word, Excel, and Outlook.
• Ability to work after hours as needed, including on-call rotation.
• Credibility, trustworthiness, and a high degree of integrity.
• Accountability and commitment to a high level of excellence.
• Positive, can-do attitude and ability to support growth and innovation.
• Customer-focused and results-oriented approach.
• Willingness to continuously learn and develop.
• Exceptional oral and written communication, active listening, and organizational skills.
• Ability to establish strong working relationships in a team setting.
• Ability to multitask and prioritize tasks with attention to detail in a fast-paced environment.
• Self-directed ability to work independently with minimal supervision.
• Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
• Ability to push, pull, or lift up to 50 pounds.
• Ability to perform continuous repetitive motions.
• Ability to work in variable temperature conditions, including extreme heat or cold, variable noise levels, indoors and outdoors, and around fumes, hazards, dust, mite hazards, chemicals, and bio-hazards.

Nice To Haves

• Master Electrician qualification.
• Plumbing qualification.
• Experience with Yardi.

Responsibilities

• Provide Class “A” customer service and build rapport with residents, going above and beyond when possible.
• Manage assigned staff, including assigning work and providing supervision and direction.
• Ensure maintenance team members provide prompt and efficient service.
• Partner with the Property Manager on budgets, budget forecasts, and financial reviews.
• Develop multi-year capital project plans and manage projects through completion.
• Oversee the condition and preventive maintenance programs for key asset systems, including HVAC, fire protection, sprinkler suppression, retail kitchen hood systems, plumbing, sewer mains, structural building plumbing, sump pumps, vertical transportation, electrical switchgear distribution, and natural gas generators and ATS configurations and testing.
• Manage renovations and various aspects of new construction.
• Participate in annual budget planning and provide input on vendor selection.
• Conduct regular site inspections to assess property condition, compliance, and administration.
• Ensure apartment turnovers and work orders are completed promptly.
• Oversee contractors working within the building.
• Identify building safety hazards and incorporate remediation to maintain a safe environment for staff and occupants.
• Ensure compliance with regulatory laws and guidelines related to building infrastructure operations.
• Maintain infrastructure and compliance documentation, including current building drawings and single lines and documentation required by Federal, State, or Local law.
• Perform other duties as assigned.

Benefits

• Competitive salary with bonus potential.
• Medical, dental, and vision benefits.
• 401(k) match.
• Life insurance.
• Opportunities for advancement within the expanding portfolio.
• Annual professional development funds.
• Employee discount.
• Friendly, collaborative work environment.
• Potential eligibility to participate in a discretionary annual incentive program, subject to program rules and individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED