Maintenance Manager

RPM Living•Austin, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining the property's interior and exterior to RPM standards and within approved budgets. The role contributes to resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises maintenance staff, oversees property upkeep and safety, manages work orders and maintenance costs, and responds to maintenance emergencies. This onsite role requires a flexible schedule that may include weekdays, nights, and weekends, as needed.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification.
  • Knowledge or experience with Microsoft Office Suite and project management.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as needed.
  • Hand and finger dexterity and ability to grasp tools.
  • Ability to see to conduct inspections, read blueprints and schematics, and view computer screens.
  • Ability to hear and understand verbal communications in person and via phone or computer, and to detect sounds that may indicate problems, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as computers and standard office equipment.
  • Ability to work onsite, outdoors in varying weather, and in confined spaces, at heights, or in potentially hazardous areas.
  • Flexible availability for weekdays, nights, and weekends, including Saturdays and Sundays, as business needs require.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Valid driver’s license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds; safely direct maintenance staff and develop a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects; promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and propose cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and remain on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, including maintaining a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, and health, wellness, entertainment, and travel discounts.
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