Maintenance Manager - OCTA Anaheim

Keolis America • Anaheim, CA

9h • Hybrid

About The Position

The Maintenance Manager will be responsible for ensuring the shop safety policy, procedures, and regulations are implemented, and a safe working environment is provided in all maintenance areas. This role coordinates with the Operations Department to ensure vehicle readiness, implements corrective actions to maximize vehicle availability, and minimizes late pull-outs. The Manager ensures the implementation of a detailed Preventive Maintenance Inspection (PMI) program for all vehicle types, operating facilities, and equipment, compliant with OEM, Client, and Keolis Standards. They will also ensure the achievement of all maintenance-related contract performance standards, leverage knowledge of contractual maintenance requirements and collective bargaining agreements to direct operations in a compliant and fiscally responsible manner, and utilize performance measures to manage mechanic productivity, efficiency, and accountability, implementing continuous improvement plans. Compliance with Keolis’ Maintenance and Quality Assurance Policies and Procedures, including PMI Audits, is essential. The role involves performing root cause analyses for road calls, late pulls, and vehicle readiness issues, adjusting processes to prevent recurring problems, and ensuring maintenance technicians are properly trained, equipped, and motivated. The Manager is responsible for scheduling employees, supervising mechanics and shop workers, conducting toolbox meetings, and overseeing hiring, discipline, salary adjustments, training, employee development, work direction, grievance handling, and performance reviews. They will approve the priority of maintenance and repairs, oversee the development of efficient repair schedules, review repair cost estimates, coordinate work performed by outside vendors, and control/monitor inventory of parts, tires, lubricants, and fuel. The position also involves scheduling and administering fleet maintenance, troubleshooting equipment problems, ensuring day-to-day compliance with State, Federal, Company, and Client requirements, and participating in budget development and administration. Collaboration with the location general manager and regional maintenance management on maintenance status and budget requirements, reviewing financial variances, repair orders, and approving accounts payable documents are also key duties. Special projects as assigned and performing hands-on work activities are required, along with other duties as needed.

Requirements

• 7-10 years of heavy-duty vehicle maintenance experience with a keen focus on Electric Vehicles (EV) and other new energies.
• Minimum 5 years of maintenance experience in a public transportation environment at or above the supervisory level.
• High School/GED diploma required.
• Mechanical school certificate and/or ASE certification required.
• Computer skills including Microsoft Office, Vehicle Maintenance, and Inventory Management Software (multiple).
• Willing to work flexible hours to meet the needs of the business.
• Valid driver license.
• Broad understanding of all mechanical systems related to transportation vehicles.
• Familiarity with laws/regulations associated with the safe operation of maintenance facilities.
• Ability to read, interpret and apply documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to organize and perform work efficiently; strong attention to detail and data-savvy.
• Ability to work well with labor.
• Possess excellent communication, interpersonal and decision-making skills.
• Will be fluent in English with excellent written and verbal communication skills.
• Must be customer-focused with the ability to inspire your team with commitment and enthusiasm.
• Will have the ability to identify and solve problems in a structured and analytical way.
• Knowledge of regulatory requirements include, but are not limited to: Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA); Storm Water Permits (SWPPP), Local Fire Departments Hazardous Materials Business Plan, Spill Control and Countermeasure Plan (SPCC).
• If applicable: California Air Resources Board (CARB), Air Quality Management District (AQMD), California Highway Patrol (CHP), Other regulatory bodies as appropriate.
• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination.
• Keolis maintains a drug-free workplace.
• Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

Nice To Haves

• Bachelor's or Associate's degree preferred.
• Master Certification preferred.
• CDL preferred.

Responsibilities

• Ensures that Shop Safety policy, procedures and regulations are implemented, and a safe working environment is provided in all maintenance areas and working with the Safety Manager in conducting monthly Maintenance Safety Meetings.
• Coordinates with the Operations Department regularly to ensure vehicle readiness; implements corrective action / process changes necessary to maximize vehicle availability and minimize late pull outs.
• Ensures the implementation of a detailed Preventive Maintenance Inspection program for each vehicle type, the operating facility and equipment that is compliant with OEM, Client, and Keolis Standards.
• Ensures achievement of all maintenance-related contract performance standards set by Client (or Keolis) including type and timeliness of PMIs, miles operated between road calls, time “out of service”, missed service.
• Leverages intimate knowledge of contractual maintenance requirements, collective bargaining agreement, and maintenance P&L to direct operations in a compliant and fiscally responsible manner.
• Utilizes performance measures on a daily basis to manage mechanic productivity, efficiency/effectiveness and accountability and implements continuous improvement plans to improve performance.
• Ensures compliance with Keolis’ Maintenance and Quality Assurance Policies and Procedures; including performance of PMI Audits.
• Routinely performs road call, “late pulls” and vehicle readiness root cause analyses and adjust PMI, vehicle servicing or other maintenance processes to prevent recurring problems.
• Ensure that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost effective manner.
• Schedules employees for the department; ensures the effective supervision of mechanics and other shop workers.
• Conducts routine “toolbox” meetings to review shop operating, repair issues and administrative matters.
• Responsible for hiring; discipline up to and including termination; approving salary increases or decreases; training and employee development; planning and directing the work; handling employee complaints or grievances; and handling performance reviews.
• Approves priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations.
• Oversees the development of efficient repair schedules; reviews repair cost estimates.
• Coordinates work performed by outside vendors.
• Controls and monitors inventory of parts, tires, lubricants and fuel (as required).
• Schedules and administers fleet maintenance, assists in troubleshooting problems with equipment.
• Ensures compliance on a day-to-day basis with State, Federal, Company and Client requirements.
• Participates in the development and administration of the operational and/or capital budget.
• Works closely with location general manager and regional maintenance management providing status of maintenance and budget requirements.
• Reviews financial and budget variances, review repair orders or code and approve account payable documents.
• Completes special projects as assigned.
• Required to perform hands-on work activities.
• Other duties as required.
• Establish and maintain a culture of safety so that safety is the front of mind consideration for all employees and a way of life within the organization.
• Contribute to the safety culture through displaying exemplary safety-oriented behaviors.
• Ensure that all changes to the maintenance and asset management system are properly implemented to prevent any potential negative impacts on the operation, and in particular on safety.
• Ensure that the Road Traffic Safety Management System (RTSMS) conforms to the requirements.
• Ensure that the RTSMS processes are delivering their intended outputs.
• Report to management on the performance of the RTSMS and on opportunities for improvement and on the need for change or innovation.
• Ensure the promotion of customer focus throughout the organization.
• Ensure the integrity of the RTSMS is maintained, when any changes to RTSMS are planned and implemented.
• Provide advice on competencies and technical academic requirement required at location.
• Recommend the training required to continuously enhance technical competencies.
• Report compliance with environmental policies and regulations to the VP, Safety.
• Ensure that the location is compliant with applicable regulatory requirements.
• Work closely with operations staff to complete proper documentation reporting and compliance records.

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth throughout an exciting and rewarding career
• The safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED