Maintenance Manager

RPM Living•Land O Lakes, FL
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to support property net operating income by safely maintaining the property's interior and exterior to RPM standards and within approved budget levels. The role also supports resident retention through prompt, safe, and efficient repairs. The manager supervises maintenance staff, develops a skilled team, oversees work orders and property upkeep, manages budgets and purchasing, and maintains records. Responsibilities include troubleshooting and repairing building systems, responding to emergencies, implementing preventative maintenance, overseeing safety and code compliance, conducting inspections, and mentoring team members. The position is based on site, involves outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as needed.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification required.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand communications in person and over the phone or computer, and to detect sounds indicating potential issues such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • A flexible schedule, including weekdays, nights, and weekends as needed to meet business needs.
  • Successful completion of a background check, as required by local and federal law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management qualifications or skills.
  • Valid driver's license; candidates without one may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, including safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders to support timely completion and resident satisfaction.
  • Manage the work order process and maintain records in computer software.
  • Oversee community maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair systems such as HVAC, electrical, and plumbing.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers regarding their satisfaction.
  • Maintain records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members.
  • Operate maintenance tools and equipment and office equipment as needed.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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