Maintenance Manager

Algonquin Resort•Kingston, ON

61d

About The Position

InnVest Hotels is seeking a Maintenance Manager to oversee the maintenance and repair of hotel properties. This role involves supervising staff, managing budgets, ensuring safety and compliance, and maintaining a preventative maintenance program. The ideal candidate will have a strong background in maintenance, excellent people management skills, and a commitment to guest satisfaction and operational efficiency.

Requirements

High School diploma or equivalent.
3+ years progressive maintenance experience in a supervisory role.
Working knowledge of various computer software programs (MS Office).
Maintenance Management Professional certification and/or license.
Certified Maintenance Manager certification and/or license.
Valid provincial driver’s license.
Guest oriented and service minded with an attention to detail.
Safety Awareness.
Working knowledge of electrical and mechanical systems.
Effective communication and people management skills.
Quick thinking and able to spot and resolve problems efficiently.
Ability to manage personnel and meet financial targets.
Excellent planning and organizing skills.
Ability to multi-task, meet deadlines and work under pressure.
Work independently and maintain a positive attitude within a busy environment.

Responsibilities

Supervises and assists maintenance staff/contractors in the maintenance and repair of plumbing, hotel rooms, A/C and heating, ice machines, swimming pool, lighting, kitchen equipment, refrigeration, laundry, emergency generators, switch rooms, etc.
Ensures all maintenance and repairs are completed on a timely, cost-effective basis and according to specifications.
Orders necessary materials and tools for repairing equipment and keeps within budgetary guidelines.
Maintains an ongoing preventative maintenance program for the hotel.
Responsible for administering and documenting equipment preventative maintenance and guest room preventative maintenance.
Responsible for the safety of the department and the building.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Follows company policies and procedures and is able to effectively communicate them to subordinates.
Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews). Reviews performances and assists in career development.
Conducts fire drills, training classes regarding safety, security, department procedures and service guidelines.
Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety, ESA, Human Rights etc.
Ensures all fire and safety inspections are completed and any discrepancies are corrected.
Other duties as assigned by supervisor or management.