Maintenance Manager
About The Position
The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property’s net operating income by maintaining the property’s interior and exterior safely, within RPM standards, and at or below approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises property and grounds maintenance, develops and mentors maintenance staff, manages work orders and related records, and helps control operating costs. The position also oversees preventative maintenance, property safety and inspections, emergency response, and compliance with applicable safety requirements. This is an on-site role involving outdoor work and exposure to the elements. A flexible schedule is required, with weekday, night, and weekend hours as needed.
Requirements
- Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
- EPA certification is required.
- Knowledge or experience with Microsoft Office Suite and project management.
- Ability to meet the listed physical requirements, including walking, standing, climbing stairs or ladders, accessing property areas, and operating maintenance tools and office equipment.
- Ability to work a flexible schedule that may include weekdays, nights, and weekends as needed.
- Successful completion of a background check as required by local, state, and federal law.
Nice To Haves
- High school diploma or GED.
- At least one year of supervisory experience.
- CPO certification.
- Valid driver’s license.
Responsibilities
- Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
- Maintain the property’s operating budget and obtain competitive bids for supplies and services.
- Process purchase orders and invoices to control costs.
- Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work-order process, and maintain records in computer software.
- Oversee the maintenance, cleanliness, and safety of the community, including fire and safety code compliance and construction projects.
- Promptly report employee injuries.
- Troubleshoot and repair systems including HVAC, electrical, and plumbing.
- Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
- Maintain detailed records and provide cost-saving initiatives for review.
- Implement preventative maintenance plans and be on call for after-hours emergencies.
- Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
- Mentor and train maintenance team members to enhance their skills and knowledge.
Benefits
- Weekly pay for associates working onsite at an apartment community.
- Comprehensive healthcare coverage for full-time, regular associates.
- Employer-paid employee assistance, mental health, and wellness programs.
- Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
- 401(k) with company match.
- Professional development, career growth, and role-based learning plans.
- Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
- Paid time off, floating holidays, and volunteer days.
- Discounted perks including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
- Monthly bonuses.
- Competitive benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
