Maintenance Manager

RPM Living•Mableton, GA
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by maintaining its interior and exterior safely, within RPM standards, and at or below approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. This on-site position supervises property and grounds maintenance, develops and trains maintenance staff, manages work orders and maintenance records, and controls operating costs through budget management, purchase orders, invoices, and competitive bids. The Maintenance Manager oversees community cleanliness and safety, inspections, code compliance, and construction projects; troubleshoots and repairs HVAC, electrical, and plumbing systems; and responds to maintenance emergencies. The role also implements preventative maintenance plans, reports employee injuries, follows OSHA and other safety requirements, and is on call for after-hours emergencies. A flexible schedule, including weekdays, nights, and weekends as needed, is required.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification required.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel as needed.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and via phone or computer, and detect sounds indicating potential issues.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and office equipment.
  • Ability to work on site outdoors and in confined spaces, at heights, and in potentially hazardous areas.
  • Flexible availability for weekdays, nights, and weekends, including Saturdays and Sundays, as business needs require.
  • Successful completion of a background check as required by applicable law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management qualifications or experience.
  • Valid driver's license; candidates without one may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing staff and developing a skilled maintenance team.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders and ensure timely completion and resident satisfaction.
  • Manage the work order process and maintain records in computer software.
  • Oversee the community's maintenance, cleanliness, and safety, including fire and safety code compliance and construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other property systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers regarding satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Conduct regular property inspections and comply with OSHA regulations and safety laws.
  • Maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to build their skills and knowledge.

Benefits

  • Weekly pay for associates working on site at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Monthly bonuses.
  • Competitive benefits package.
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