Manages the daily maintenance operations of a 200 room NEXCOM Hospitality Group NHG property. Responsible for developing, organizing, coordinating, executing, and supervising a comprehensive maintenance repair and renovation program at the site level. Provides input for short and long-range planning. Utilizes the Property Management System (PMS) to access guest room information and status, retrieve occupancy data, and maintain out-of-order/out-of-inventory guest room requirements. Plans and schedules ongoing production-oriented work for all maintenance personnel on a daily, weekly, monthly, and quarterly basis, adjusting staff levels as required to meet workload demand. Performs various maintenance-related work associated with assigned NHG Buildings. Coordinates with Public Works, NAVFAC planners, and outside organizations conducting maintenance-related work in NHG facilities. Performs inspections of all facilities and common areas. Conducts other inspections with management, Command, Regional, or NHG staff as requested. Follows up on all corrective actions in a timely manner to ensure completion and guest satisfaction. Responsible for compliance with standard operating procedures, safety requirements, formal and on-the-job training of the maintenance staff, and inventory maintenance of all tools and equipment. Ensures maintenance operates in accordance with established instructions and procedures. Responsible for all maintenance supervisory-related actions, which include preparing briefings on facilities, preparing evaluations and NAVPERS requests for actions, coordinating interviews for maintenance laborer and grounds keeping staff, preparing cost estimates for in-house self-help projects, and evaluating cost estimates for contractors' proposals, working within NHG funded by Non-Appropriated Funds. May supervise various positions to include Maintenance Supervisor, Maintenance Mechanic, Maintenance Worker, Groundskeeper, and Motor Vehicle Operator. Conducts counseling and evaluations, ensures required training is complete, and recommends awards to the supervisor. Participates in approving and/or recommending leave, ensuring that schedules are set to meet all program requirements. Handles staff suggestions and complaints in a tactful and diplomatic manner, referring difficult and/or unusual situations to management. Ensures that EEO concepts are applied and an appropriate work environment is maintained. Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Performs other related duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED