Maintenance Manager

RPM Living•Houston, TX
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by maintaining the property's exterior and interior safely, to RPM standards, and within approved budget levels. The role supports resident retention by completing repairs promptly, safely, and efficiently. This on-site position supervises maintenance staff, oversees property systems and grounds, manages work orders and costs, implements preventive maintenance, responds to emergencies, and mentors the maintenance team. A flexible schedule is required, including weekdays, nights, and weekends as needed.

Requirements

  • Two years of multifamily maintenance experience and/or training, or a combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items and reach overhead, and potentially bend, stoop, or kneel.
  • Manual dexterity and ability to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and over the phone or computer, and detect sounds that may indicate issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, and to operate a computer, keyboard, mouse, and other office equipment.
  • Ability to work a flexible schedule including weekdays, nights, and weekends as needed.
  • Successful completion of a background check is required for employment.
  • A valid driver's license is preferred; candidates without a license may be provided a liability waiver, as applicable.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management qualifications.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely directing maintenance staff and developing a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and secure competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and manage work-order records in computer software.
  • Oversee community maintenance, cleanliness, and safety; ensure compliance with fire and safety codes; and oversee construction projects.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and propose cost-saving initiatives for review.
  • Implement preventative maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to improve their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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