Maintenance Manager

TREK Development Group•Pittsburgh, PA

19d

About The Position

TREK Development Group is seeking a Maintenance Manager for its East Hills properties, which comprise 313 units. Reporting to the Community Manager, this role provides leadership and oversight for maintenance operations to keep the community safe, compliant, cost-effective, and welcoming. The manager supervises and develops maintenance personnel, oversees repairs and preventative maintenance, coordinates vendors, supports affordable housing compliance, and works to improve resident satisfaction and preserve property assets. The role includes hands-on oversight of building systems and repairs, including HVAC, plumbing, electrical, appliances, carpentry, interior finishes, roofing, drainage, site surfaces, safety equipment, and building access and surveillance systems. It also covers property inspections and grounds, budgeting and capital planning, maintenance documentation, utility and emergency procedures, and coordination with property management, residents, vendors, and community stakeholders. The position is active and involves standing and walking, lifting and carrying items, and working in varied conditions that may include noise, dust, temperature changes, fumes, airborne particles, moving mechanical parts, vibration, and outdoor weather. Evening, weekend, and holiday hours may be required for emergency repairs. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Valid driver's license and reliable transportation.
At least five years of multifamily property maintenance experience.
At least two years of supervisory or maintenance leadership experience.
Advanced hands-on experience in at least four of the following: HVAC, plumbing, electrical, carpentry, appliance repair, or building systems maintenance.
Ability to read and interpret technical manuals, work orders, and safety documentation.
Experience with affordable housing programs, including LIHTC, HUD, HOME, Section 8, or public housing; experience supporting townhome and multifamily apartment communities.
Working knowledge of housing quality standards, NSPIRE inspections, Uniform Physical Condition Standards (UPCS), and state housing finance agency compliance requirements.
Strong troubleshooting and problem-solving skills; knowledge of building systems, preventative maintenance practices, and construction methods.
Ability to prioritize multiple projects and deadlines; strong organizational and recordkeeping skills; excellent communication and customer service abilities.
Experience using maintenance management software and mobile work-order systems.
Ability to lift and carry up to 50 pounds, with occasional lifting or moving of items up to 80 pounds; ability to stand and walk for prolonged periods and work in varied environmental conditions.
Availability for evening, weekend, and holiday hours when needed to support emergency repairs.

Nice To Haves

Trade school education or technical certifications.
CAMT (Certified Apartment Maintenance Technician).
EPA Universal Certification.
HVAC Certification.
OSHA 10 or OSHA 30.
NAHMS or other affordable housing maintenance certifications.
Familiarity with capital improvement planning, reserve-for-replacement projects, and asset preservation initiatives.

Responsibilities

Supervise, train, mentor, and evaluate maintenance technicians and grounds personnel; set performance expectations and promote safety, quality, and customer service.
Provide periodic performance metrics to supervisors through RealPage; coordinate staffing schedules, on-call rotations, emergency coverage, and workload distribution.
Assist with recruiting, onboarding, and developing maintenance personnel, and foster positive relationships with residents, staff, vendors, and community stakeholders.
Oversee timely and professional completion of work orders, service requests, and emergency repairs; ensure vacant units are prepared efficiently for new residents.
Inspect completed work and maintain quality standards; develop and implement preventative maintenance schedules for building systems, equipment, and common areas.
Maintain inventory of maintenance supplies, equipment, and replacement parts; coordinate and supervise contractors and service providers.
Oversee and participate in diagnosing, repairing, and maintaining HVAC, plumbing, electrical, appliance, carpentry, interior finish, roofing, drainage, site-surface, safety, access, and surveillance systems.
Ensure compliance with applicable federal, state, local, and company inspections and regulations, including affordable housing program requirements and EPA Lead Safe Work Practices and RRP requirements where applicable.
Implement and enforce workplace safety procedures; inspect properties, identify safety hazards, and propose solutions.
Document maintenance activities, inspections, and repairs in RealPage; maintain awareness and logs of utility shutoffs, building controls, and emergency response procedures.
Oversee curb appeal and grounds; coordinate snow removal, landscaping, seasonal maintenance, and exterior improvements; inspect common areas, buildings, and site infrastructure.
Assist with annual operating and capital improvement budgets; monitor expenditures, identify cost savings, obtain vendor proposals, and manage maintenance contracts.
Support long-term capital planning and asset preservation; recommend equipment replacements and building improvements to maximize asset performance.
Coordinate correction of inspection deficiencies and timely completion of repairs; maintain documentation demonstrating affordable housing compliance.
Work with property management staff to ensure units meet occupancy, inspection, and habitability requirements; assist with risk management and life-safety programs.
Participate in annual property inspections and capital needs assessments; identify deferred maintenance and develop long-term replacement strategies.
Recommend equipment replacements, building system upgrades, energy conservation measures, and operational efficiencies; support ownership and management objectives through asset preservation and expense management.