Maintenance Manager

Bozzuto•Alexandria, VA

17d

About The Position

The Maintenance Manager leads maintenance operations for a residential property, ensuring that building systems and apartments are maintained safely, efficiently, and to a high standard. The role oversees maintenance team development, resident service requests, apartment turnovers, preventative maintenance, inspections, grounds upkeep, capital projects, vendor relationships, and emergency coverage. The manager also ensures compliance with applicable building, county, and safety codes and standards.

Requirements

Education in the trades.
At least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience.
A track record of hiring, developing, and retaining high-performing teams.
An HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
A safety mindset and attention to detail.
A builder’s mentality, with thorough knowledge of the property.
Excellent written and verbal communication skills.
A sharp professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Lead by example and model behaviors consistent with Bozzuto’s core values and culture.
Hire, develop, and provide on-the-job and classroom education opportunities to technicians and community care associates.
Follow up promptly on resident concerns and complete apartment service tickets meticulously.
Resolve HVAC, electrical, plumbing, and appliance repair issues.
Manage make-ready work and apartment turnovers with attention to detail and timeliness.
Execute preventative maintenance programs to preserve building value.
Maintain the building and community through general upkeep, cleanliness, snow removal, and grounds maintenance.
Sustain peak-efficiency operation of property components.
Adhere to applicable building, county, and safety codes and standards, maintaining an accident-free operation.
Ensure completion of annual building systems inspections required by the jurisdiction.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.