Maintenance Manager

Pan Pacific Whistler•Whistler, BC

17d•CA$70,000 - CA$80,000•Onsite

About The Position

Pan Pacific Whistler is seeking a skilled and proactive Maintenance Manager to lead our maintenance operations and ensure our hotel facilities are maintained to the highest standards. This is a full-time salaried position, with competitive benefits and employee discounts. If you're interested in joining our team, apply today! The Maintenance Manager is responsible for overseeing the day-to-day operations of the Maintenance Department by leading the maintenance associates, coordinating all repairs, maintenance and preventative maintenance and maintaining contractor relationships. He/She/They will assist the Director of Engineering in ensuring that Corporate, Hotel and departmental goals are met and exceeded.

Requirements

Skilled and proactive Maintenance Manager
Lead maintenance operations
Ensure hotel facilities are maintained to the highest standards
Oversee day-to-day operations of the Maintenance Department
Lead maintenance associates
Coordinate all repairs, maintenance and preventative maintenance
Maintain contractor relationships
Assist the Director of Engineering in ensuring Corporate, Hotel and departmental goals are met and exceeded

Responsibilities

Conduct daily relevant communication sessions to ensure that associates are totally appraised of operational issues, guests’ feedback, and follow-up
Function as a business partner with other operational business divisions and supporting units to meet/exceed hotel’s goals and objectives
Set-up, co-ordinate and implement the Process Improvement Program in the department
Maintain and improve emergency procedures including fire, life, safety and sanitation standards in accordance with the hotel standard, international and/or local requirements
Plan, implement, measure and teach profit enhancement programs in all the areas concerned
Prepare and implement the annual business plan and department budget to meet/exceed the hotel's objectives
Interpret hotel financial reports to further improve profits
Identify, negotiate and teach associates on how to work with suppliers/vendors to provide products and services that support and comply with the hotel's standards
Work jointly with the Hotel Finance Department to implement purchasing and inventory control policies & procedures to meet/exceed the hotel's standards
Keep abreast with local and global industry trends and create and implement action plans to incorporate these trends
Coach, motivate, educate and counsel a team to deliver the service standards
Identify and hire a team that has the potential to create, meet and exceed the hotel's goals and standards
Develop a team that is multi-functional and self directed
Empower associates who meet quality standards to make decisions that will further benefit and enhance guests', associates' and owner's satisfaction
Create and implement a succession planning program for all associates
Conduct preventive maintenance audits regularly with other departments, to ensure that the hotel's standards are met or exceeded
Fully understand the overall hotel profitability model and constantly seek new opportunities to improve
Complete all monthly reports relating to Property Operation Maintenance, Energy Expenditure and Capital Expenditure
Organize weekly and monthly inspections and meetings to cover all areas including fire & Safety, Rooms and associates’ facilities, grounds, recreational areas, etc. to ensure that standards and upkeep of facilities meet and exceed the hotel's standards
Conduct feasibility studies and implement capital improvement projects to ensure that the hotel's facilities retain their intended functional capabilities and aesthetic value
Carry the emergency phone overnight alternatively with others leaders of the Engineering department, answer calls and act accordingly, some emergencies may require your presence.
Any other tasks or projects as required by the Director of Engineering or the Director of Operations