Maintenance Manager

RPM Living•Hobbs, NM
•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase property net operating income by maintaining the property's interior and exterior safely, to RPM standards, and at or below approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The Maintenance Manager supervises and develops the maintenance team, manages work orders and property operating costs, and oversees maintenance, cleanliness, safety, and construction projects. The role troubleshoots and repairs building systems, implements preventive maintenance plans, responds to emergencies, and ensures compliance with safety requirements. It is an on-site position that includes outdoor work and a flexible schedule covering weekdays, nights, and weekends as needed.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to perform inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand verbal communications in person and via phone or computer, and to detect potential issues such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with team assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer and standard office equipment.
  • Ability to work on site, outdoors with exposure to the elements, and potentially in confined spaces, at heights, and in hazardous areas.
  • Flexible schedule, including weekdays, nights, and weekends (including Saturdays and Sundays) as needed.
  • Successful completion of a background check as required by local, state, and federal law.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver's license; candidates without a license may be provided a liability waiver, as applicable.

Responsibilities

  • Supervise maintenance of the property and grounds, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
  • Maintain the property operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, and maintain work-order records in computer software.
  • Oversee the community's maintenance, cleanliness, and safety, including compliance with fire and safety codes and construction project oversight.
  • Promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise with the property manager, respond to maintenance emergencies, and follow up with customers about their satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventive maintenance plans and be on call for after-hours emergencies.
  • Ensure compliance with OSHA regulations and safety laws, conduct regular property inspections, and maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to build their skills and knowledge.

Benefits

  • Weekly pay for associates working on site at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
  • Monthly bonuses and a competitive benefits package.
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