Maintenance Manager

RPM Living•Hillsborough, NC
•$30 - $34•Onsite

About The Position

The Maintenance Manager coordinates with the Community Manager and Assistant Manager to increase the property's net operating income by safely maintaining its interior and exterior to RPM standards and within approved budget levels. The role supports resident retention by ensuring repairs are completed promptly, safely, and efficiently. The position is based on site, includes outdoor work and exposure to the elements, and requires a flexible schedule that may include weekdays, nights, and weekends as needed. The Maintenance Manager is on call for after-hours emergencies.

Requirements

  • Two years of multifamily maintenance experience and/or training, or an equivalent combination of education and experience.
  • EPA certification.
  • Ability to walk, stand, climb stairs or ladders, and access various areas of the property.
  • Ability to push or pull items, reach overhead, bend, stoop, or kneel, and use hand and finger dexterity to grasp tools.
  • Ability to see to conduct inspections, read blueprints and schematics, and read computer screens.
  • Ability to hear and understand communications in person and over the phone or computer, and to detect sounds that may indicate issues, such as machinery noises or alarms.
  • Ability to occasionally lift or carry items weighing up to 50 pounds; heavier items may be lifted with assistance or lifting equipment.
  • Ability to operate maintenance tools, including power tools, ladders, and lifts, as well as a computer, keyboard, mouse, and other office equipment.
  • Flexible schedule, including weekdays, nights, and weekends as needed.
  • Successful completion of a background check, as required by applicable local, state, and federal requirements.

Nice To Haves

  • High school diploma or GED.
  • At least one year of supervisory experience.
  • CPO certification.
  • Microsoft Office Suite and project management skills.
  • Valid driver's license.

Responsibilities

  • Supervise and ensure proper maintenance of the property and grounds, safely direct maintenance staff, and develop a skilled team of Maintenance Technicians.
  • Maintain the property's operating budget and obtain competitive bids for supplies and services.
  • Process purchase orders and invoices to control costs.
  • Review and prioritize work orders, ensure timely completion and resident satisfaction, manage the work-order process using computer software, and maintain records.
  • Oversee community maintenance, cleanliness, and safety; ensure compliance with fire and safety codes; oversee construction projects; and promptly report employee injuries.
  • Troubleshoot and repair HVAC, electrical, plumbing, and other systems.
  • Liaise regularly with the property manager, respond to maintenance emergencies, and follow up with customers to ensure satisfaction.
  • Maintain detailed records and provide cost-saving initiatives for review.
  • Implement preventative maintenance plans, conduct regular property inspections, and ensure compliance with OSHA regulations and safety laws.
  • Maintain a safe, drug- and alcohol-free workplace.
  • Mentor and train maintenance team members to strengthen their skills and knowledge.

Benefits

  • Weekly pay for associates working onsite at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounted perks, including Costco membership, movie tickets, health and wellness, entertainment, and travel discounts.
  • Monthly bonuses.
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