Maintenance Manager

ConcordRENTS • Port Saint Lucie, FL

14d • $26 - $28 • Onsite

About The Position

The Maintenance Manager leads the maintenance function at a ConcordRENTS multifamily community, ensuring amenities and apartment homes meet company standards and that homes are prepared for new residents and maintained for current residents. The role requires practical proficiency in painting, plumbing, electrical work, appliance repair, carpentry, landscape quality control, and irrigation repairs, along with the ability to maintain curb appeal and address residents’ service needs with clear, caring communication.

The position supervises and develops maintenance staff, plans and prioritizes work, manages service requests and preventive maintenance, maintains accurate records, and oversees parts and supplies. It also coordinates vendors and contractors, supports maintenance budgeting and equipment purchasing, and performs or oversees a range of property repairs and improvement projects. The manager must work independently, respond with urgency, and learn industry technology. On-call duty, nights, and weekend work are required.

Requirements

• High school diploma or GED equivalent.
• Over five years of experience required to become fully familiar with the techniques, equipment, systems, documentation, monitoring others’ work, and work routines involved.
• Applied trades training in a particular or specialized occupation, with knowledge of mechanics, electrical systems, HVAC systems, and plumbing.
• Ability to use mathematics and analyze complicated drawings, manuals, and schematics.
• Ability to use precision measuring instruments such as gauges, meters, and electrical testers.
• Ability to speak, read, and write English for safety and productivity.
• Proficiency in painting, plumbing, electrical work, appliance repair, carpentry, landscape quality control, and irrigation repairs.
• Ability to transfer knowledge to other team members.
• Ability and desire to address resident customer-service needs through clear and caring communication.
• Ability to work independently with urgency and a solutions-oriented approach.
• Willingness and ability to learn industry technology.
• Organizational skills to prioritize daily schedules and meet property demands.
• EPA certification, either Universal or both Type I and Type II, required at hire or to be obtained through company-provided training within six months of hire.
• Certified Pool Operator (CPO) certification may be required to service pools.

Responsibilities

• Interview, select, recommend hiring, train, supervise, and provide technical direction to Maintenance Department staff.
• Provide safety instruction and ensure employees understand safety and quality standards.
• Assign and check work; evaluate performance; coach and counsel employees; recommend and document disciplinary measures; monitor attendance and authorize time cards; and initiate personnel actions.
• Maintain harmonious employee-employer relations.
• Participate in annual planning, recommend maintenance budget levels and capital equipment purchases, and respond to related inquiries.
• Work with the Community Director to select and negotiate with local vendors and contractors.
• Establish maintenance and preventive maintenance schedules and routines in accordance with company policy and applicable standards.
• Set and adjust work priorities, assign tasks based on staff skills and availability, and monitor results.
• Track service requests in the computer system, close completed orders, and investigate and resolve past-due requests.
• Keep maintenance documentation current and accurate, including EPA logs, MSDS sheets, smoke detector records, asset inventory, and fire, compactor, and pool logs.
• Check warranty information, ensure repairs comply with warranty requirements, and contact vendors to resolve outstanding issues.
• Monitor and order parts, supplies, and materials; maintain prescribed inventory levels and ensure proper storage and an orderly, safe shop.
• Monitor move-in and move-out inspections, conduct and document inspections, and orient new residents to apartment unit operations as needed.
• Participate in and monitor maintenance work involving service requests, painting, grounds, pools, amenities, clubhouses, apartment homes, housekeeping, and preventive maintenance.
• Arrange movement and installation of equipment and furnishings in offices and common or amenity areas.
• Respond to unusual or escalated maintenance issues and report unusual or serious problems to management.
• Determine repair and material requirements and perform repairs involving mechanical, electrical, plumbing, or HVAC systems or units.
• Determine when outside contractors are needed, negotiate and schedule assignments, and monitor their progress and results.
• Arrange, implement, and participate in projects to improve property aesthetics, safety, or quality.
• Maintain property grounds and facilities and address safety hazards, property damage, and unsightly conditions.
• Prepare periodic or special reports and data relating to maintenance activities and statistics.
• Be available for on-call duty, nights, and weekend work.

Benefits

• 16 days of paid time off in the first year.
• 7 paid holidays in the first year.
• 401(k) program with up to $5,250 in annual company match, including a 150% match on the first 3% contributed and a 50% match on contributions between 4% and 10%.
• Rental discounts: 20% for full-time team members and 50% for resident maintenance positions.
• Eligibility to participate in performance and role-specific bonus programs.
• Industry-leading starting wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED