Maintenance Manager

Bozzuto•Alexandria, VA

18d

About The Position

The Maintenance Manager leads maintenance operations for a Bozzuto residential community, supporting residents and team members while preserving the property’s value, appearance, safety, and operating efficiency. The role oversees maintenance staff, apartment service requests and turnovers, preventative maintenance, building inspections, capital projects, vendor relationships, and emergency coverage. This position is eligible for additional bonus opportunities.

Requirements

Education in the trades.
At least 7 years of experience in facilities and/or residential building maintenance.
At least 3 years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams.
An HVAC, EPA, and/or NAPE certification.
Knowledge of risk management, OSHA, and MSDS.
Advanced skill in HVAC, plumbing, electrical, and appliance repair.
Basic carpentry, drywall, and painting skills.
Exposure to complex mechanical systems such as central plants, split systems, boilers, and chillers.
A safety mindset and attention to detail.
A builder’s mentality and familiarity with building systems.
Excellent written and verbal communication skills.
A sharp professional appearance.
Intermediate proficiency with Microsoft Office and comfort using technology platforms, apps, and computer programs.
Availability for property emergencies, including an on-call rotation.
Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds constantly, climb stairs, use ladders, and work in varying weather conditions.

Responsibilities

Model Bozzuto’s core values and standards of behavior.
Hire, develop, and provide on-the-job and classroom training to technicians and community care associates.
Follow up promptly and complete apartment service tickets meticulously.
Resolve HVAC, electrical, plumbing, and appliance repair issues.
Manage apartment make-ready and turnover work so units are ready to lease and new residents can move in on time.
Execute preventative maintenance programs to preserve building value.
Maintain building appearance and community safety through general upkeep, cleanliness, snow removal, and grounds maintenance.
Sustain efficient operation of property components.
Comply with applicable building, county, and safety codes and standards, and maintain an accident-free operation.
Ensure required annual building systems inspections are completed.
Lead cost-effective capital improvements and special projects.
Establish and manage vendor relationships and projects within budget parameters.
Reinforce monthly staffing schedules and ensure 24/7 emergency coverage.